Category: Water Restoration Charlotte

Customer contacted us today due to a leak with their water heater requiring them to seek the assistance of a water restoration company in Charlotte. The customer explained that when they woke up to prepare to go to church today they realize that the water pressure in the house was extremely low and water was not coming out of all of the faucets in the house. after walking around and making some calls and looking online to see if they can figure out why the water pressure was low they eventually gave up and got dressed to go to church anyway. On the way out the door they go into the garage to discover water damage in all four corners of the garage and leaking out of the garage into one of the rooms of the home that they did not go into as of yet as well as leaking out of the garage door. When the customer open the door they realize that the water must have been coming out of the water heater for a long time because there is a long trail of water leading down the street to the storm drain as well as the room that is connected to the garage by one wall is completely saturated because the water was migrating to that area throughout the night. The customer describe the situation in very good detail and one of the first things we told them that they had to do before we arrived to move forward with the water damage cleanup process is that they needed to turn the water off to the house if possible then we made preparations to do the same if the customer wasn’t was unable to turn the water off to stop the amount of water damage taking place at the time.

A customer gave us a call for water restoration in Charlotte due to a broken water line under their kitchen sink at their home on helm street. The customer explained that she realized there was an issue when she was putting some pots back under the sink and water started squirting everywhere she immediately turned try to turn off the water valve but the problem with the pipe was a low the water valve with which meant that the only way to prevent the water damage is to turn everything off from outside P

A customer contacted us today for water restoration in Charlotte at her Sardis Ln. home due to a leaking water supply line in the bathroom sink. The customer explained that over the past couple of weeks she has noticed that the carpet in her master bedroom appeared to be wet and she had no clue why or what was happening not thinking that there was a leak going on she thought maybe she spilled something in she would put towels on it to soak up the water in prevent any water damage. A few weeks into it she noticed discolouration on baseboard of the wall as well as what appeared to be water damage to the dry wall of the closet wall. This wall shared a common wall with the bathroom which directly behind it was the sync. After thinking about what could be causing the water damage in a closet she looked in the bathroom and under the cabinet she realized that the waterline was dripping slowly. After it looking for ideas in ways to resolve the in get the carpet dry as well as the areas of dry wall replaced she contacted us for water restoration services to take care of the necessary situation that was going on in her closet as well as in the bathroom. Arthur we arrived we assess the situation ripped out the carpet ripped out the dry wall as well as a portion of the cabinet under the sink and proceeded to start the drying process luckily there was no water damage to the bathroom floor but the wall in the inside of the wall did have a lot of water damage.

A customer called us today for water restoration and Charlotte due to a broken water line in the wall leading to their refrigerator. Once we arrived to move forward with the water damage clean up process we quickly realized that what the customer initially called about as of a broken water line in a wall was actually something else that is common in the water damage cleanup industry. Frequently we get calls for emergency water restoration services due to a filled appliance in that is exactly what caused the war damage in today’s customer home.

A customer called us for emergency water restoration and Charlotte due to a situation involving a broken water supply line to the toilet in the master bedroom of their home. The customer explained that in the morning when she woke up to get prepared for work there was water all over the place and water still coming in from the toilet initially she thought to toil it was running because she heard the sound before and typically you would to shake the handle and the water would stop seated that during the night thinking a toilet was running not knowing that there was water coming from the pipe and when she woke up it was all over the place as we mentioned. When looking at the water damage at 1st in a morning the customer in her husband it and ischl I tried their best to soak up all the water with numerous towels and even used to shop back to extract the but because of the long amount of time the water damage was taking place uninterrupted that just wasn’t going to work so they had to look online for water restoration companies and Charlotte and came across our company to do the job. We arrived about 20 minutes after the call and got right to work with the water dam is clean up process and expect this home to be dried out and approximately 3 days.

As water restoration company and Charlotte we frequently a dress the situation of water heater leaks and how suddenly could occur which is typically at the time a homeowner least expect. No one expects to wake up to use the restroom and step into water as they are getting out of their bed and that is exactly the situation that happened to a customer that called us for water dam it’s clean up this morning at about 1am. The customer explained that they woke up to use the rest from and they thought they were dreaming when there was water almost to their ankles as the customer made their way to the restroom they thought maybe there was a leak in the bathroom or there was a force that was turned on and he looked frantically trying to figure out what is the cause of this amount of water inside of his home. After getting his bearings together because it was such a strange situation to him they looked around and realized that to water dam is was occurring due to an issue with the water heater and there were no leaks in the house or no force it’s were running so the customer had his wife look online for water restoration companies and Charlotte to come and dry everything out while he looked for his tool so he could turn off the water at the main line to stop the water from coming in period after finding a pair of pliers he went outside a water main in got the water turned off but it wasn’t before the water rushed into the home for at least an hour or so without anyone knowing and then amount of time it took for him to turn the water off. Once we arrive to go through the water restoration process and get everything dried out It didn’t take long for us to complete the demo and start the water drying process by placing the air movers in the humidifiers to finish out this emergency water mitigation call.

We received a call from a customer in Charlotte on wik forward place in need of emergency water damage restoration at the home. The customer explained that that they returned home from grocery shopping to find their kitchen completely covered in water as well as water going into the garage as well as into the living Room area. The customer explained that they were not sure exactly what the cause of the water damage was but they know that the water is coming in from somewhere behind the cabinets war or the refrigerator so they have a feeling it is coming from one of those pipes. Once we got there to assess the water mitigation needs for this house we realized that the demo would include removing the cabinets from no wall as well as ripping up a significant portion of the wall to get to the crux of the water damage due to the amount of water that was in those areas we could not dry everything out with it in place. So once we started with the water restoration services at the home that is exactly what we did. After successfully using the extraction tools in getting all of the demo completed we were able to assess everything in the cause of the water damage was a break in a waterline that led to the case in force it but it was hard to get to do to the cabinets. So we quickly refer to plumber to this customer as well similar to what we did yesterday.

This afternoon a customer called us for emergency water restoration in Charlotte did see a minor waterline break in the kitchen of her home. The customer advised us that she walked in from work at about 4:00 p.m. To greet her kids as they were getting off the bus. Before walking inside and getting the kids off the bus she looked down in noticed that there was water in the garage but she had no clue where was coming from. After some looking around she realized that the water was coming from the door of the garage at leads to the interior of the house which is specifically the kitchen area. After walking in she realized that there was water coming from behind the refrigerator and see new ceddenly that was going to be a issue potentially creating water damage. After trying to figure out how to turn a water off unsuccessfully she looked online for water restoration companies and sharley and contacted us to not only dry out the house in their area but turn the water off more specifically. Once we arrived we notice the area where the pipe break was was of a benefit to the customer because the way the pipe was broken in the location sent a majority of the water out into the garage but just a little into the kitchen area which is why the entire home was not flooded as it would have been in the typical water damage clean up call for situations like this. After some time in our Water cleanup process we where able to dry everything out.

Answering calls for water restoration in Charlotte is something that we have to do on a regular basis due to the need for companies that provide water damage clean up and Charlotte and the surrounding areas when a customer is experiencing a flood in their home. Today we had to answer that coal for a homeowner on Sophia lane in the University area of Charlotte that was in the middle of a crisis situation with water everywhere due to a broken pipe in the wall of the kitchen in their home. The customer explained that they were in another Room for some time looking at TV when all of the sudden day realize that the carpet in the bedroom was wet and they did not know why as the customer followed though trail of water the carpet begin to get wetter and wetter until she made her way to standing water in the kitchen area with a different type of flooring at this point they realized there was a major situation going on and they needed to contact someone ASAP to figure out where this water damage was coming from. So after looking online for water restoration companies in Charlotte they contacted us at property restoration inc and we made our way over there as soon as possible to get everything dried out and start the restoration process.

We received a call for emergency water damage restoration in Charlotte this morning to respond to a home in the Charlotte area one Aileen court for water restoration services. The customer whose home is in Pineville explained to us that they were taking care of a few things around the house when suddenly the ceiling caved in and there was water all over the living Room coming from above. The customer stated that once the ceiling cave then and they seen water coming in they realized that there was a major issue of water damage and they need to figure out the cause and turn a water off as soon as possible. It was at that point that the customer ran up stairs to turn the water off in the bathroom and realize that they forgot the sync was running. After turning off the water to the sync the customer tried to do his best at water damage clean up by using a few towels and clothing around to soak up as much water as possible he even used a blanket to soak up some of the water and prevent as much water damage as possible but at the end of the day they had to contact a water restoration company in the Charlotte area to further dry out the home the proper way to prevent any secondary damages that could occur at a customer’s home in the middle of a water damage situation.