Category: Water Restoration Charlotte

One of the calls we received today was for water restoration due to a water heater failure at a home on Waycross Dr in Charlotte. It resulted in a very small area of water damage due to the fact that the customer caught it in time. While on his way to work this morning he was leaving his garage when he realized that there was a lot of water in the corner initially he also realized there was very low water pressure in his home but he had no idea this was something that would result in the need for water damage cleanup services at his home he thought it was just an issue with the city water lines. While in the garage about to back out after noticing the puddle he walked over to the water heater and seeing water hissing out of the bottom as well as the area at the top. he immediately looked online for water restoration companies as he followed the trail of water in realize it was also in his laundry room and not just in his garage. once he went into the laundry room he realize that the water damage was just to the drywall in some areas of the flooring but luckily it did not make it to the kitchen which would have resulted in a much more amount of water restoration services needed. after looking online for water restoration companies in Charlotte he contacted us at Property Restoration Inc and we made our way to his home to dry everything out and proceed with the water damage cleanup

In water restoration the location of a water heater is something that is critical to the amount of water damage a particular customer may have at any given time if there is a failure in some way with the water heater. Today’s call for water restoration in Charlotte resulted in one of the worst-case scenarios when it comes to a water heater failure leading to water damage in the home. The customer called very frantically and afraid because water was coming from the ceiling of her home and she had no clue why and did not know how to stop it as it appeared to be raining into the home and everywhere causing water damage to multiple areas of the house two levels of ceilings multiple walls and floors and multiple bedrooms. As we talked with the customer to kind of get a idea to how we’re going to address this water damage situation we realize that the problem was most likely a water heater in the attic and not a broken pipe. The customer advised us that they purchased the house a few months ago but they had no clue where the water heater was and with our experience as a water restoration company in Charlotte we realized that is typically the only reason water would come from the ceiling flooding someone’s home.

There’s nothing like the first day of school when it comes to students getting ready for their big day or parents getting ready for their first time without their children after a long summer. but today’s first day of school came with a surprise for whenever I customers on Atkinson drive in Charlotte when they realize that the water was still on in their house after waiting for the bus to arrive. The customer called us for emergency water restoration in Charlotte and advised us that they walk their daughter to the bus stop for her first day of school and typically on the first day two buses are late and that did not disappoint today but because the bus did not show up on time the customer stated that she was at the bus stop for approximately an hour. During this time the water was still running in her home because she forgot that the water was on as she was rushing to get her daughter out to the bus stop. So after some time the bus finally came and she walked into the home realizing there was water coming from under the front door then she realized at the water must have still been on so she frantically ran into the bathroom area and turn the water off but it was too late because the water damage already took place and there was so many areas in the house that needed water mitigation services she had to look online for a water restoration company in Charlotte as soon as possible. once we arrived we went to the typical demolition process that is involved with water restoration and we quickly got to the water damage cleanup process by removing all of the wet materials and extracting what we can as well as saving what we can at the same time. luckily for the customer it was only an hour as he was at the bus stop and the way the water migrated through the house it didn’t bring water damage to all areas as it may have if the water was running longer than one hour so at the end of the day this was a large water damage cleanup call but is something for the customer to learn from but also be thankful from at the same time.

with water damage cleanup in Charlotte there are so many areas of the concern that could lead to a major situation that would require water restoration services. Often some of the signs before water damage restoration is needed are not detectable or give little-to-no warning sometime you might see stained baseboards or fill a little dampness in the carpet and think the reason for those areas of water damage might have been maybe something spilled or humidity or rain or something like that but typically when there is a pipe break inside of a wall you’re not going to see the beginning result that leads to situations such as a damp area and the carpet or stains on the baseboard. This morning we received a phone call from a customer in need of a water restoration company in Charlotte to investigate areas she was concerned may need water damage cleanup at her home on Shamrock Dr. She woke up to water all over the place and had no idea where it was coming from or no idea why the water damage was taking place once we arrived we used our moisture meters to pinpoint the areas that had the most water damage but visually we were able to find those locations as well. after looking in the living room we noticed there was a lot of discoloration on one of the baseboards similarly there was black spots on the carpet which indicated that might have been mold in the water would have been coming in for a long time undetected because the baseboard was a clear sign that was the area where the water damage started in may have began a long time ago without the customer knowing.

In the water restoration field there are some typical causes of water damage that we hear about or cleanup on water mitigation jobs on a regular basis. Accidents in the kitchen are a frequent cause but I can say todays call from a customer looking for water restoration companies in Charlotte was one a first. the customer explained that they came in somewhat drunk this morning and went to the kitchen to make something to drink and eat after a night out on the town. Somehow the customer Bell in the kitchen and his arm hit the sink causing the water to turn on but due to his intoxication he did not realize it and turn it off. After stumbling towards the living room from the kitchen he passed out on the floor only to be awakened surrounded by water and water damage happening around him because he literally left the water running on the sink because he was drunk. when he contacted us for water restoration services he explained he did not know how long he was asleep on the floor or how long the water was running but hitting the knob turning the water on in falling on the carpet and going to sleep was pretty much all he could remember. We made it to the home as soon as possible to address has water damage needs and go forward with the water restoration process to get everything dried out. at the end of the day in all of our years as a water restoration company in Charlotte a drunk customer causing water damage to their home is one that we have not encountered until today.

we received a call today for water restoration in Charlotte from a customer that was experiencing border damage due to a leak with their water heater coming out of the closet in front of their home. In most situations when we respond to water damage cleanup as a caused from a water heater it is either in the garage the attic or in the kitchen area in this situation the water heater was located in the front of the house which was somewhat of a benefit to the customer because of water damage was only contained to the living room. The customer advised us that after walking down stairs this morning they realize that the entire carpet was wet in the water pressure in the house was low after investigating and looking for the source of the water they realize that the area where the water heater is contained was causing the water damage as water was coming out of the pipe. at that point they contacted us at Property Restoration Inc to respond to their home to provide water damage cleanup services and get the home dried out as soon as possible.

A customer called us for water restoration in Charlotte this morning due to a leaking dishwasher in their kitchen causing water damage to the floors in the kitchen area as well as the carpeted area in the living room. After initially trying to soak up most of the water their self the customer realized it was just a little bit too much and decided to contact us strictly for extracting at first but once we arrived to assess the water damage situation and how much possible water damage cleanup was necessary we advised the customer that just simply extracting the water was not going to do the job as the materials inside of the floor and parts of the drywall were extremely saturated and if we did not remove them as needs with our typical water restoration process it may create mold. the customer agreed and allowed us to proceed with the water damage Cleanup in the appropriate manner so after we extracted the water we removed the kitchen flooring as well as the flooring in the living room and look through some of the other areas in the house to evaluate the moisture readings so we could have a good idea of how much equipment we needed to properly dry out the home and rid it of any moisture and water damage that may remain.

A customer called in need of water restoration services at her home in east Charlotte on Ludell Ln. due an issue with her water heater sending water into her home causing a large amount of water damage during the night. During the conversation we attempted to alleviate the amount of water damage that was taking place by trying to walk the customer through the process of turning the water off at the main line unfortunately she was not able and once we arrive to proceed with the water restoration process the first thing we did was turn off the water at the line. When we walk inside we noticed there was water damage everywhere the kitchen floor was completely soaked with parts of the vinyl flooring peeling up and the carpet in the living room was lifting up from its backing due to the amount of saturation from the water damage that took place during the night. We quickly went through our water damage cleanup process and started with the extraction and removal of all of the wet materials 2 help us get the house as dry and as quick as possible. You know after the demo was complete we had to put a few dehumidifiers on the first floor as well as a lot of fans throughout the kitchen living room bathroom in the hallway. With the amount of water damage that she was dealing with it’s going to take 3 to 5 days 4 the fans and dehumidifiers to run for the complete Water mitigation process to dry everything out for our customer.

who received the call today for emergency water damage Cleanup in Charlotte from a customer that was experiencing major flooding inside of her home due to a broken water line in the wall. wow cooking breakfast this morning the customer stated that all of a sudden there was puddling of water on the kitchen floor and there was no explained reason to why the water was there since the faucet was off and when looking under the sink she could not find a leak. In addition she realize that no one spilled anything but the puddle was getting worse and more water was coming from that area of the kitchen. Eventually the water started coming faster creating water damage to the walls and floor and the customer realized that there was a hissing sound coming from the wall that was behind the refrigerator but on the side of the cabinet immediately she realized it was a big problem in contacted us for water restoration services to look into this. Once we got on the phone with the customer we took notes and evaluated the water damage situation to figure out if there was something that the customer can do to mitigate the amount of water damage until we arrived. We talked the customer through the process of turning the water off at the main line to give us time to get there without more water damage taking place. once we arrived we went forward with the water damage restoration process immediately.

We received the call for water damage clean up in Charlotte at a home on tyble a road that was in the middle of a situation that created the need for water restoration services. The customer explained to us that C was unaware of the cause of the water damage but she knew there was water coming in from beneath the wall that was making its way throughout areas of the home causing water damage in multiple locations which will result in the need for water restoration services at her home. When we arrived to look into the water dam is clean up needs at this home we found that the cause was a broken water line in a wall that is in the living Room but the same wall that Sears the water lines that leads to the sink in the kitchen. This created a large amount of water throughout the home because of the way that the water was coming out of the line it was able to travel undetected throughout the night which results in this situation of water restoration services.