Category: Water Restoration

  • Water Damage in Laundry Room Flood Entire Home in Charlotte

    This afternoon we received a call for water mitigation in Charlotte from a customer that returned home to find his home completely flooded with water damage to most of the first floor of the home. The customer quickly found the cause of the water damage and turned valve to the washing machine off after noticing a constant stream of water coming from the ceiling area below the laundry room.

  • Sink Overflow Caused Floods South Charlotte House

    We received a call for water restoration in Charlotte from a customer that was experiencing water damage due to accidental sink overflow. The customer stated that they were washing dishes early this morning and forgot the sink was running when the walked outside to take care of something in the car after looking around the car for an item they realize that they had to run to the store and she did. After being away from the house for about 2 hours she remembered the water was on before leaving and rushed home praying that the house did not flood. After walking through the door she noticed water damage all over the house the entire kitchen floor in the living room and so much more was completely saturated.

  • Water Line to Toilet Floods Charlotte House

    And water restoration in Charlotte when you do things we frequently see when answering calls for water damage cleanup is caused by appliances but another issue that can cause water damage to someone’s home or business would also be the homeowner a business owner when installing an appliance or feature inside of the home. That is exactly what led to our call for water mitigation services at home and eat Charlotte today. The customer contacted us because he came home to find his home completely flooded. The cause of the water damage was later found to be caused by a bad Toilet installation.

  • Broken Pipe Floods East Charlotte Home

    We received a call for emergency water mitigation in Charlotte this afternoon when a customer returned home from work to find her whole house flooded.  The customer walked in from work to find water coming from under her front door and outside of her garage when she walked inside she had no idea what was causing the water damage or how to clean it up she looked around for about five minutes and called friends and family for help in a panic because the water was still rushing into her house and she had no idea how to stop it or where it was coming from she just heard it from inside of the walls.  After about 30 minutes of desperately trying to clean up the water damage and dry up as much as possible a friend recommended that she look for a water mitigation company in Charlotte and she contacted us at property restoration Inc. When we entered the house the water was still coming in and we noticed it was coming in from under the wall which indicated that there was a broken pipe inside the wall which was causing the water to continually flow and worsen the water damage. After properly assessing the situation and the scope of water damage cleanup we would have to provide we turned off the water from the main shut off valve to stop the water from coming in and proceeded with the water restoration process.

  • Refrigerator Water Filter Floods Home

    As a water restoration company in Charlotte we frequently see I would share of the strangest and most awkward causes of water damage to a homeowners home. And some of these cases it is something that you would least likely expect to put you into a situation that would require the need for water mitigation services at your home but that is exactly what happened to one of our clients today. We received a call for emergency water mitigation services due to a malfunctioning appliance which is a typical cause for the need water damage cleanup. What made today’s call for water restoration services unique was not the malfunctioning appliance but it is the part of the appliance that malfunctioned that makes it unique for me. After returning from the call I did some research on water damage caused from refrigerator water filters and it is not unheard of but this is actually our first time as a water mitigation company in Charlotte responding to  a water damage call due to a failed water filter in a refrigerator.  The customer stated that he ordered some brand new aftermarket filters from Amazon.com and when he installed the filters it did not appear to be an issue however when he went downstairs later on in the evening to get something out of the fridge raider he realize the entire kitchen was saturated and the living room carpet was also wet and he did not know where it was coming from so while searching around for the cause of the water damage he realize the water was coming from inside of the refrigerator from the water filter area.

  • Fire Sprinkler Flood Charlotte Charlotte Condo

    This afternoon we received a call for water restoration and Charlie due to a type of situation and that is not that common and less there is a fire. The customer called us to explain that the fire sprinklers were going off inside of her condo because there was food burning on the stove the problem that came with that was the vast amount of water damage that was created in a need for water damage cleanup services because of the amount of time the sprinklers were going on flooding the apartment and putting it in a need for water restoration services as soon as possible.

  • Washing Machine Hose Break In Charlotte Home

    In water restoration in Charlotte at Property Restoration Inc. we understand that water damage can happen to the best of us at times we least expect it. Our lives are busy we have clothes to wash dishes to clean sinks to turn on and showers to run and so often somethings get put off until later but when attention is not paid to it accidents like water damage can happen. This morning we received a call from a customer in need of water mitigation services for the same exact reason he put off washing his cloths  until later on at night and because of this he did not notice the water damage that the washing machine caused until later on in the morning when he woke up. The customer stated that he frequently washes his clothes at night without any issues but unfortunately this night the hose for the washing machine gave way which caused the water to flow into his house starting in the laundry room undetected for hours until he woke up the following morning. This resulted in a tremendous amount of water damage causing the customer to have to look for a water restoration company in Charlotte to assist him with extracting a massive amount of water and when we arrived due to the massive amount of water and need for emergency water mitigation needed he had his work cut out for him but luckily we where able to take over the job and assist with the water damage cleanup process.

  • Hair Clogged Sink Floods Charlotte Home

    As a water restoration company in Charlotte we understand how a stopped up or clogged sink can cause an overflow leading to water damage. Over the years we have helped plenty of customers with water damage due to overflows and the cause of today’s overflow was no different but it is something that most husbands can relate to. Today’s call for water mitigation services was from a customer that woke up to a flooded bathroom

  • Charlotte Homeowner Returns From Church to Flooded House

    A customer contacted us for water damage cleanup at there Charlotte home after returning home from Church to find their house is disarray due to a break in the water line under the kitchen sink. As they walked to the door they noticed water coming from under the door and could not understand why. They walked in and found a complete disaster with water damage to the entire first level of the house. Like a lot of customers water restoration is not something they are aware of. Luckily the homeowner knew how to turn off the main shut off valve to prevent further water damage. After a few hours of trying to clean up the water damage their self they contacted a plumber who advised they contact a water mitigation company in Charlotte. When we arrived the customer was relieved and overwhelmed all in one. What made it more stressful was the fear of how where they going to pay for all of the water damaged materials, and belongings. We walked in to find their carpet completely soaked and portions of the vinyl on the kitchen and bathroom floor rolled up along with large areas of water damaged drywall, and baseboards.