Blog

  • Enderly Park Home in Charlotte Washing Machine Leak

    Early Sunday morning we received a call for water restoration in Charlotte from another customer dealing with the same cause of water damage as the day before. The customer woke up this morning to a flooded first floor with water damage to the entire floor and large portions of the walls. The cause was due to a broken water supply hose on the back of the washing machine. As a water mitigation company in Charlotte I can honestly say this is something we see on a regular basis that results in a lot of calls for water damage cleanup

  • Washing Machine Hose Floods Charlotte House on August Ln

    We received a call for emergency water restoration and Charlotte from a customer that was experiencing a very very major water damage situation due to a leak in the laundry room. The customer stated that they begin to wash clothes and shortly after they heard a sound coming from the laundry room but did not pay any attention for some time while sitting in the living room that is approximately 10 feet10 to 15 feet from the area in the laundry room where the leak was coming they noticed the carpet begin to get wet and seen water running down various parts of the kitchen. Immediately the customer knew they were in a very bad situation because of the amount of water that went on interrupted for at least 15 to 20 minutes. The customer walked to the source of the water which was the washing machine and noticed that the water was running out and a very high rate and she immediately turned a nap to turn the water off but did not know why the water was running out of the machine once we arrive to provide water damage cleanup services we explain the water was not necessarily coming out of the machine but the water damage was caused by a break in the hose.

  • Water Heater Failure Floods Charlotte House on Raintree

    As a water restoration company in Charlotte NC I can almost guarantee we will receive a call for emergency water damage cleanup due to a leaking water heater with a burst pipe or other issues on a weekly basis. This mornings call for water mitigation services in Charlotte was no different at all. I was our second call this week for water restoration services due a broken water heater.

  • Condo Flooded Due to Pipe Break on Garden District St in Charlotte

    Customer called for water damage clean up in Charlotte due to a large pipe break on the water line supplying his Jacuzzi causing the need to water mitigation.

  • Toilet Water Line Broke on Elm Ln in Charlotte

    We receive the call for emergency water restoration and Charlotte Eddie home on Elm Lane because the waterline to the toilet broke during the night flooding the house from the second floor down. The homeowner noticed the water damage after waking up during the night to use the restroom when walking through puddles of water in the bedroom carpet following the trail of water damage into the restroom. After noticing more puddles of water damaging the vinyl flooring and the cabinets in the bathroom the owner realized what the cause was quickly and turned off the water line that leads to the toilet.  Unaware of the vast amount of water damage he was dealing with in his home he decided to get a shop vac to vacuum some of the water up and thought he could address the carpet in the water damage to the carpet and pad in the morning unfortunately in the morning when he woke up and went downstairs he realized that there was a ton of water on the downstairs damaging the carpet the laminate flooring in one room in the vinyl in the kitchen along with some of the ceiling panels caved in. He immediately begin to panic and decided to look online for water mitigation companies that handle the water damage cleanup.

  • Early Morning Ceiling Collapse Floods Charlotte Home

    This mornings call for water damage clean up in Charlotte was a big one. The customer contacted us at 5:30am after waking up to water coming into his bedroom from the ceiling. Franticly the customer first called 911 not knowing the cause of the water and ceiling collapse but eventually realized it was an issue with the water heater which was located in the attic above his bedroom. When we arrived to provide water mitigation services the first thing we did.

  • Home Repairs Floods Charlotte Home on Plott Rd

    We received a call for water restoration in Charlotte from a customer in the East Charlotte area of Plott Rd. The customer woke up this morning to find water slowly flowing into his living room along with the entire kitchen saturated with water damage in the entire area. Often times when responding to calls for water damage cleanup in the Charlotte area we come across customers that find their selves in the middle of a water damage crisis because of repairs they made at the home involving plumbing that was not correctly addressed and that is the case in today’s call for water mitigation services. The customer stated he installed a new faucet on his kitchen sink the night before and somehow the pipe came loose sending water everywhere throughout the night resulting in water damaged materials to the entire kitchen and portions of the living room and dining room in need of water extraction and repairs. As we investigated the cause and started the demo process  the first thing we did was turn off the water at the main after that we quickly relieved the cause of the water damage was very obvious as the pipe did not appear to be firm on the faucet.

  • Bathroom Sink Overflow Floods Charlotte Home on Knollwood Rd

    Water restoration in Charlotte is no different when it comes to causes of water damage clean up calls in other cities. When we answer calls for emergency water mitigation countless times a customer states the reason for the loss was due to a sink overflow because they went to another room briefly or left the home and forgot the water was running. This is the cause of our water restoration call this morning. After getting ready for church this morning the homeowner forgot to turn the water off after brushing his teeth and to make things worst the drain in his sink is very slow due to a build up of hair from his wife. This resulted in the sink overflowing flooding the bathroom and bedroom on the top floor and causing water damage to the living room and dining room area of the home below.

  • Washing Machine Floods Charlotte House

    This morning we received a call water restoration in Charlotte from a customer that woke up to water damage the way out her entire kitchen laundry room and dining room due to something that most homeowners to on a regular basis.This morning we received a call from a customer that woke up to water damage the way out her entire kitchen laundry room and dining room due to something that most homeowners to on a regular basis. Depending on who you are there are people that washed your clothes in the daytime while others do things such as when your dishwashers or washed your clothes in the evening before going to bed that’s what led to our situation of water damage cleanup for our customer in the Charlotte this morning.  The customer said that typically see wash his clothes in the evening for the kids and she has the clothes ready to be folded in the morning on the weekends and this was no different than any other time that she is wash clothes for the family however the difference for this situation she had to contact a water mitigation company to try out her house because of the extreme amounts of water throughout the first level of the home. After we arrive to her ride water restoration services as we investigated the thing that we noticed it first was the washing machine hose seemed to be broken which automatically helped us confirm it as the cause of their water damage.

  • Rain From Driveway Floods Charlotte Home

    Weather is something that impacts a lot of home owners on a regular basis and today’s call for emergency water mitigation in Charlotte was caused by our current weather conditions with heavy rain throughout the city. The customer contacted us late in the morning when she discovered rain that ran down the drive way made it way into her home causing water damage to the living room.