Blog

  • Water Heater Leak at Charlotte Home on Julia Ave

    We received a call for emergency water damage restoration in Charlotte from a customer on Julia Avenue. The customer explained that she woke up to very low water pressure in her force it this morning and after getting ready for work C made her way into the kitchen and realize that the home was completely flooded as she was preparing to leave. As one can imagine that changed her plans from going to work to finding a company for water damage cleanup services in the Charlotte area. Once we arrived we quickly assess the situation and found the cause of the water damage to be the water heater which was leaking due to a blown sill in the bottom of the water heater. As a safety method we quickly turned off the gas to the water heater as this can be very dangerous because the water that leaks from the bottom kin come in contact with the flame in chords the water heater to explode in addition to the water damage step was already present. After doing the extracting in the little bit of demo that we had to do to proceed with the water dam is clean up we brought in our drying equipment and place the humidifiers and air movers where they were necessary to complete the water restoration at the customer’s home.

  • Bathtub Overflow in Charlotte Home on Vinca Cir

    In water restoration we realize that some of our calls for water damage cleanup are from customers that are in a rush or accidentally forgot something being the something is to turn the water off. Or situations where the customer is in need of water damage cleanup or water restoration services because of a failure of an appliance or the pipes or faucets that carry the water throughout the house. Today we received a call for emergency water restoration in Charlotte from a customer that met the criteria we just discussed. The customer advised us that she was rushing out to class this morning at UNCC from her home on vinca Circle when she realized that she was late. The dilemma that caused the customer to need us for water damage restoration services is because before running out the customer left the bathtub on and did not turn it off. This created a water damaged disaster as the bathroom is actually on the third floor of the home and the water just rain down throughout the house for a majority of the day. Once the customer return home from class it was apparent due to the amount of water damage stat she would be in need of a water damage Restoration company in Charlotte to come out and dry out the home.

  • Toilet Leak at Mint Hill Home on Driftwood Ct

    we received a call for emergency water restoration and a home in Mint Hill which is right outside of Charlotte that was in need of water damage cleanup due to a leak in the water supply line to the toilet. The customer advised us that they woke up early this morning to use the restroom and realize that they were walking through the water that should not have been the carpet was completely saturated along with water dripping down the Walls to the first floor from the second floor where the bathroom was located with the leak. immediately they found the source of the water damage and looked online for water restoration companies in Charlotte and contacted us at Property Restoration Inc to come out and do the job for them. We arrived about an hour ago and upon looking at everything this is going to be a somewhat simple job because they must have caught it when it first started because the water damage that needs to be addressed is pretty much centralized and not spread all over the home. In total we’re just going to have to demo three rooms the bathroom in the hallway in a small portion of the downstairs hallway because the water leak downstairs but not that bad. As we get ready to dry out the house and move forward with the water restoration process this one should be completely dry in about three days.

  • Broken Water Line at Charlotte Home on Miranda Ln

    We received a call for a wooded damage clean up in Charlotte at a home on Miranda lane that was in the middle of a water damage crisis due to a hole in the water line shooting water throughout the place creating water damage. The customer explained that after running a couple errands this Saturday morning he returned shortly after 2:00 p.m. To find his house was in desperate need of a water restoration company to repair the damage stat was taking place due to the hole in the water line. Before contacting us for water restoration services the customer was able to turn off the water at the main line because he realized that it wasn’t due to a vow for any other type of leak day it’s easy to find so he had to turn the water off at the main line to prevent water from coming into the house from places that he did not know about at the time period once we arrived we use our moisture meters to quickly identify the area of the water damage and pointed out the hole in the water line to the customer and quickly began with the water restoration process to get everything dry.

  • Dishwasher Door Floods Charlotte Home on Bershire Ln

    as a water restoration company in Charlotte we realized water damage mainly occurs in the bathroom in the kitchen of a home. so most water damage clean-up jobs start off in the bathroom or the kitchen with the exception of a water heater situation causing water damage the amount of water damage could spread to other areas of the home but we also are aware as water restoration technicians in the Charlotte area that appliances are a big factor to water damage cleanup calls as well and today we received the call for water restoration and Charlotte from a home on Berkshire Lane due to an leaking dishwasher

  • Charlotte Apartment Water Damage on Pebblestone Dr

    When the calls we received today for water restoration and Charlotte was from a customer that lived in a condo one habits pebblestone drive-in the Charlotte area. The customer advised us that they were unsure what happened but they notice a lot of water damage on the 1st floor in the 2nd floor of their home but they weren’t sure exactly how as they did not leave any water on to cause the water damage to take place. Once we arrived to inspect the customer’s home we quickly realized that this was a situation of water restoration that was not originating from the customer’s home but from their next door neighbors home and it needed to be quickly resolved the period after looking around and contacting some of the neighbors the customer realize that the next door neighbor had to contact a water restoration company also because while they were out of town their daughter came home to check on apartment in realize that there was water damage in their home is well. The restoration company that responded to their homes for the water damage clean up noted the cause was from a broken pipe in the bathroom on the for 2nd floor. While that restoration company and went through the water dam is clean up process to dry out that apartment the water must have traveled from that apartment into our customers apartment which in turn brought us to their home foot of water damage cleanup.

  • Broken Valve Floods Ridge Rd Home in Charlotte

    We received a call for emergency water restoration in Charlotte from a customer on Ridge Rd that was experiencing a major issue of water damage due to a broken valve under the bathroom sink. The customer explained that they were getting something from under the sink when it brushed across the pipe damaging the water valve causing water damage break in a way that water leaked all over the place causing water damage throughout the entire bathroom hallway area. After looking and trying to figure out how to get up all the water their self the customer decided to look online for water restoration companies and Charlotte and contacted us at property restoration anks to assist with the water damage clean up at their home. Once we arrived we quickly removed a portion of the carpet in the hallway and extracted what remaining water was available to be extracted and made sure that we turned off the water at the valve to prevent any more water from flooding the home from under the sink.

  • Walnut St Water Damage at Home in Charlotte

    we received the call for water damage cleanup in Charlotte at a home off of Walnut Street that was desperately in need of water restoration services due to a break in the water line under the kitchen sink. The customer advised us that they need water damage cleanup because of a mistake while renovating the kitchen that cause a break in the water line. luckily for the customer it was noticed right away and was not a situation where all of a sudden the water line broke and there is water everywhere and no one was present to see it. in this situation there was a lot of water damage that is needed and there was a sever in the line but they were present to see it which means the amount of water restoration services that they are in need of would be less than the typical situation of sudden water damage when someone is not around to witness it. The customer was in the middle of repairing or should I say renovating the kitchen and due to the amount of water damage that took place the time is going to take for them to finish is going to have to be extended but we are going to be able to dry everything out.

  • Toilet Supply Line Floods Charlotte Home on Prescott Ct

    As a homeowner when you think of water damage in your home from a toilet the first thing that comes to mind is the type of mess that most people would not want to clean up. Fortunately for our customer today that called us for what water restoration in Charlotte at his home on Prescott Court the water damage clean up that he was in need of due to a leak with his toilet did not involve the type of water category 3 water that most people would think of when they are dealing with the leak with their toilet. The customer explained that he came in from work and noticed that there was water all over his carpet and he followed the trail all the way back to the hallway bathroom where he seen that water was coming out of the supply line to the toilet causing water damage to a large portion of his home. the first thing he did once he discovered the water damage was turn off the water to the toilet by turning the valve off after he did that he went online and look for different water restoration companies in Charlotte and decided on using our services for the water damage cleanup that he was in need of. Once we arrived we quickly assess the situation and move forward with the water mitigation process so we can get everything dried at his home as soon as possible because with this being the first week of school or I should say the first full week of school this would be a really bad inconvenience for his kid.

  • Matthison St Home Washing Machine Drain Hose Floods Laundry Room

    Customer called us for water restoration in Charlotte due to a small situation of water damage in their laundry room this afternoon. luckily for the client the situation did not appear to be something that was going to be massive but it was something that required water restoration services because of the amount of water in the location of the water damage. The customer explained that she was washing clothes in the laundry room of the house and put too many clothes into the washing machine causing it to violently shake which caused the drain hose to come out of the wall and drain the water all over the laundry room floor. This was a decent amount of water to cause a little bit of water damage but one of the other reasons that made it a little more serious than it typically would have been was the fact that the laundry room of this house was located on the second floor which caused water damage to the ceiling of the floor beneath which is the kitchen the bathroom in the hallway area. Once we arrived we quickly address the situation by cutting out the appropriate areas of drywall and extracting whatever was needed to get the dry out process started for their water damage cleanup.