Water Mitigation Cleanup and Restoration in Charlotte

Tag: Charlotte Water Damage

  • Sink Overflow in Charlotte

    Early this morning we responded to a call for water restoration in Charlotte from a bathroom sink overflow at a house in the Dilworth neighborhood. The customer stated the water damage was caused by his daughter after she used the bathroom before going to bed around 10pm the night before. They woke up about 3am this morning to the dog barking downstairs and noticed caved in ceilings and water damaged walls with a continuous flow of water coming from the ceiling. They immediately called us for water damage cleanup services. At the time we were finishing up the demo and setting up the fans and dehumidifiers from another water mitigation call from the night before. After calling us to clean up the water damage we arrived shortly after to begin the water mitigation process to get the house dried out.

  • Rental Property Water Damage in Charlotte

    Water damage from appliance failure is something that happens from time to time but when it results in 30 thousand dollars in water damage a simple fix can be a nightmare for a homeowner. We received a call from a homeowner in desperate need for water mitigation services at his rental property in Charlotte NC. When he called the home was actively experiencing a massive water leak in the upstairs bathroom. Recently he had the fill valve replaced on his toilet and water was now flowing from the base of the water tank onto the floor. When we arrived to provide water restoration services we noticed the seal was not properly tightened on the toilet fill valve. It must have failed at a time the renter was gone for most of the day. The tenants came home to water damaged floors and ceilings buckling from water damage. They immediately contacted the landlord who frantically searched online for a water restoration company in Charlotte and found us. During the water mitigation process we quickly found the cause of the water damage to be improper installation of the fill valve. Without notifying the landlord the tenant replaced the fill valve incorrectly. A simple 5 minute job when done correctly now will cost in the thousands due to the water damage.

  • Dishwasher Leak in Highland Creek

    We received a water mitigation call from a Highland Creek home owner in Charlotte, NC. They turned on the dishwasher before heading out to shop for their daughter’s prom dresses. They were lucky and found the perfect dresses but came home to a completely saturated kitchen with wall to wall water damage. The dishwasher water supply hose was broken due to wear and tear. We arrived 30 minutes after receiving the water clean-up call to extract the water and started the mitigation drying process. We worked with the couple throughout every step of the water mitigation and water restoration process. We completed the kitchen renovation and they sent us a picture of their daughters on prom day in their new kitchen. We love helping our customers in their time of need and developing friendships that last beyond the water mitigation and restoration job.

  • Sewer Backup in Indian Trail

    Sewer slug is the worst water mitigation experience for a home owner. We received a call from a couple in Indian Trail outside of Charlotte. They were unpleasantly surprised by water restoration needs at it’s worst a sewer back up water damage in their powder room, kitchen, dining room, and family room. Although the water restoration work was very challenging, it was worth it to help this family during one of their most vulnerable time. We extracted the sludge, demoed the 1st floor due to the extensive water damage and walked the couple through the water mitigation and restoration process.

  • Laundry Room Flood in Mint Hill

    Sometimes water damage is a risk that outweighs some conveniences. There are pros and cons to having an upstairs laundry room and the potential for water restoration makes the pros obsolete. Pros- You don’t have to haul laundry up and down stairs when washing clothes. We received a call for water mitigation from home owner in Mint Hill right outside of Charlotte. The washing machine supply hose broke and caused water damage to the laundry room and kitchen ceiling and walls on the 1st floor. The location of the laundry room caused 5 times more water damage then would have happened if the laundry room was on the first floor. Because of the We arrived within 20 minutes to start the water clean-up and water drying process.

  • Apartment Pipe Burst in South Charlotte

    Water damage can happen anytime so we are available for water restoration in Charlotte all the time. We offer 24-hour emergency water mitigation and restoration services in Charlotte NC and the surrounding areas, so the fact we received a call for water mitigation early this morning is nothing out of the norm. We received a 2:30 am call from a property manager due to a pipe burst at an apartment complex in Charlotte. We arrived at 3:00 am and immediately started the water extraction and water damage mitigation process to 3 effected units. The swift action of contacting our water restoration company minimized the amount of water damage significantly.

  • Water Heater Leak in Noda

    First time home owners beware of the water damage that can be caused by a faulty hot water heater in the ceiling of older homes. We received a frantic water clean-up call from a young couple who purchased their first home in the NoDa area of Charlotte. The couple arrived home from work to a completely soaked 2nd floor with extensive water damage to the first floor ceiling due to a leak in the water heater in the attic. We arrived within 30 minutes with all hands on deck to start the water clean-up and water restoration process and finished the initial mitigation and demo in a few hours.

  • Bath Toys in Toilet Flood University Area Home

    Bath water toys that make toilets overflow is a recipe for a calls water mitigation companies. We received a call for water restoration in Charlotte from young parents after awaking to a fully flooded 1st floor town home in the university area of Charlotte near Mallard Creek Rd. We arrived at their home with wall to wall water damage 30 mins after receiving the call for water restoration services. Normally a clogged toilet would not lead to this much water damage but apparently the flap inside the toilet was defective which made it run non-stop. We immediately started the water damage cleanup process with heavy extraction and setup our water drying equipment to prevent the development of mold.

  • New Baby Bath and Water Mitigation

    The new baby, the bathwater, and the water damage. We received a frantic water clean-up call from a new mom on Friday morning. She wanted to take a relaxing bath while the baby was sleeping. She forgot about the bath water running when the baby started crying. The tub overflowed causing water damage to the upstairs master bathroom, and water damage to the 1st floor family room which resulted in their need for water mitigation services. We arrived at her home near the Stone crest shopping center off of Rea Rd in 30 mins to extract the water, to minimize the water damage, and start the water drying process.

  • Late Night Broken Pipe in Charlotte

    About 2 am this morning we received a call for emergency water mitigation in Charlotte at a home in the Southwest Charlotte. The customers came in from a night out to find standing water on the first floor of the home with extensive water damage to the walls and floors. They found the source of the water as a broken pipe under the sink and turned off the valve to slow the amount of damage the water was causing. After trying to use towels and other methods to clean up the water for about an hour they eventually called us for water restoration services.