Tag: Flood Restoration in Charlotte NC

As a water restoration company in Charlotte one of the questions we are frequently asked from customers is what is the primary cause for water damage cleanup for homeowners in the Charlotte area.  In most cases we would advise potential clients that most of our calls for water mitigation and Charlie at least is because of a field appliance Affeld pipe accidental spills tub overflow‘s or filled water heater things of that nature. This morning a customer contacted us for water damage cleanup due to a water mitigation situation that is not common for customers in the Charlotte area. This customers water damage occurred because of a faulty design in their driveway of their new home.  The customer recently purchased their home and this was the most significant rain since the house was purchased. When we arrived to address the water damage needs what we found was the water was about 2 to 3 inches high and the customers garage and receding into the house which means the more it rained the more water went underneath the walls into the customers house creating water damage to the kitchen in the living room with walls that are the same as the walls in the garage this created a situation of water damage that was almost impossible to stop because the water damage was caused from nature which simply means we can not just turn off a valve to prevent additional water damage.

A customer called us for water mitigation in Charlotte this afternoon after returning home from work to find the water heater flooding the home. As he approached his door he noticed water  trickling from under the door and immediately knew he was going to be in need of major water restoration services due to a past experience in which he had to use the services of a water restoration company for water damage clean up at a home he once rented in Charlotte.

As a water restoration company and Shirley one of the most common issues of water damage that we address at property restoration Inc. would be a failure of the water heater. This morning we received a call from a customer that over to a large amount of water in her kitchen after looking around to try to figure out where the water came from she realize that the water heater which is located in her garage failed causing a large amount of water to enter her home from under the walls. Due to the large amount of water damage in their home we asked how long do they think the water damage was taking place. To help us with figuring out how long the water was flowing into the home the customer advised us that the night before the water pressure inside of her home was extremely low which indicates that the water damage must’ve been sitting for a long time because she did not come back downstairs with the rest of the night.

As a water mitigation company in Charlotte at property restoration Inc. we frequently deal with issues relating to leaking water heaters and filled water heaters that result in the need of water damage cleanup services in Charlotte and the surrounding area. This morning was no different we receive the call due to wet field water heater that suddenly burst sending water all over the place for a few hours while the home owner was not home. After returning home from running a few errands the homeowner open the door after seeing water coming from under the door as she approached it when she walked inside the house she heard the gush of running water and noticed everything on the first floor was completely soaked. The water damage that resulted can be seen on the carpet, walls, baseboards, and vinyl flooring throughout the first floor of the house.  The customer stated she walked around the house looking for the source of water so she could turn the water off while at the same time in complete and total shock due to the amount of water damage cleanup she was going to have to take care of. After realizing it was the water heater and not knowing a way to turn it off to stop the amount of water damage happening to the house she contacted property restoration Inc. for water damage clean up services and we promptly made it out to the customers house to take care of the water mitigation services.

We received a call for emergency water mitigation in Charlotte from a customer that was in the middle of a water damage situation due to a failed water heater at their home.

This afternoon we received a call for water damage cleanup in Charlotte from a customer that returned home to find a ton of water damage and see themselves in need of water mitigation services due to a water line break in their bathroom toilet. From our experience in water restoration when we look at a water line break usually there is a burst of rupture or a hole in the line somewhere. In this situation the water damage there wasn’t necessarily a hole in the waterline the water damage happened because the pipe broke away from the toilet which means that the water was just flowing from the original hose on to the floor for hours on end throughout the day creating the need for water damage cleanup once the customer arrived home. When we arrived to the customers home for water mitigation services it was not the typical type of water damage call where it would be difficult to stop the water from coming in luckily for this customers sake all it took was screwing the water line back into the toilet but due to the amount of time that water damage was happening in the water was flowing onto the floor there was a ton of water damage that need to be addressed and that’s why our expertise as water restoration technician Charlotte is the client needed In this case of water damage clean up.

As the water restoration company in Charlotte we deal with a lot of calls for water damage related to the same cause.  This morning we received a call for water damage cleanup from a customer that did not realize she left the tub running after going downstairs to take care of some business while on a conference call the customer stated that she noticed water dripping from the ceiling all of a sudden and the sheet rock Cave then in her living room.  Immediately after she realize the water damage was happening she ran upstairs in the middle of the court and turn the water off in the bathtub but the damage was already done the bathroom floor was completely saturated all the way into the bedroom and into some into some of the other rooms into the walls are worse off the water went downstairs to the walls which is on exterior wall causing water damage to the insulation inside of the wall as well as to the drywall and the living room ceilings and floors. Due to the amount of water damage she was dealing with she knew that she would have to call water mitigation company quickly to dry out the house because it was more than what she can handle. After looking on line for water restoration companies in Charlotte she came across our company at property restoration Inc. and called us to take care of her need of water damage cleanup when we arrived it was a total disaster but after a couple hours of doing the demo in placing the water mitigation equipment we were able to assure her that her house will be dry very soon.

We received a call this afternoon for water damage cleanup in Charlotte from a customer that was experiencing Water damage from areas that he did not understand. When he arrived home from work he stepped inside and realized his carpet was completely saturated and he looked around and seeing water stains throughout the living room and throughout the kitchen up the walls and immediately thought he must’ve left the water on causing water damage throughout parts of the house so he looked around and he could not find a single faucet that was left on he looked under the sink in the kitchen and in the bathroom and did not see leaks either so the source of the water damage was very very puzzling to him.  After looking around for a source water damage just got worse and he immediately realize he needed to contact someone for water restoration in Charlotte. He called us out to provide water mitigation services end of first thing we had to do was turn the water off at the cut off valve on the curb because of the way he explained the situation to us over the phone. In our year is it and is a water restoration company in Charlotte we understood that if you did not see the source of the water damage It is probably from the source such as a burst pipe that you cannot control by simply shutting off the water faucet.  Because of the way he explained the water damage was occurring our thought was completely right when we arrived we looked around and we listened and realized that the water was actually coming from inside of his award from the pipe that burst in the wall which is something that you cannot stop simply by turning off a faucet. Because of the location of the water leak in the pipe break we had to do a lot of demo to make sure there were no other areas In the walls with broken pipes after a few hours of providing the water mitigation services we got the drying equipment installed and made preparations for our next call for water mitigation services in Charlotte.