Tag: Water Clean Up in Charlotte

A call came in this morning for water damage cleanup in Charlotte from a home off of Park Rd. The homeowner said he left the house to run some errands before his kids got on the bus for school. He returned a few hours after the kids left to find water coming from under his front door. He went inside and noticed the supply line to the toilet was shooting water all over the place causing water damage. He paniced briefly and then search online for water restoration companies in Charlotte and contacted us at Property Restoration Inc. Water was rushing throughout the house for at least 2 hours making a massive amount of water damage to the living room and hallway and some of the floor and walls leading to other rooms. After finding the source the homeowner was unable to turn off the water because of the location of where the pipe burst. After some panic we were able to calm him down over the phone and instructed him on how to turn off the water from the main line to stop the flow of water and lessen the water damage. He then made his way to the curb and attempted to turn off the water from the main shutoff valve using pliers from the garage. About 20 minutes later we arrived to move forward with water mitigation.

This afternoon a call came in for water mitigation services for a home in South Charlotte off of Archdale rd. The customer came home from work to find their self in need of water damage cleanup services due to a leak in the kitchen sink water supply line. Luckily it did not appear to be shooting out for long because the water damage was contained to the kitchen and all of the lower cabinets. When we arrived, we proceeded with water restoration services as normal with extraction and cleanup followed by demo. The water damage was mainly to the floors and cabinets with the exception of an external wall that required demo because the insulation was very wet. At the end of the day there was so much more that could have suffered much more water damage but because the customer called us for mitigation services so fast and the fact it must have started not long before he made it home lessen the amount of water damage that took place.

We received a call this morning for water restoration in Charlotte from a customer on Rago St in the NorthLake area. After waking up to get ready for school the homeowners son made his way into the laundry room to get his cloths out of the dryer. Once he made it to the bottom step he felt the carpet was wet and followed the trail of water damage through the kitchen into the laundry room and immediately woke his parents. At the time the water was still coming in due to a break in the water supply line to the washing machine. After coming downstairs, the homeowner looked for water restoration companies near him and we arrived about 30 minutes later. So far, our team is still on location completing the demo and starting the drying process. We expect the home to be completely dry in the next 3 days.

Providing water restoration services for customers experiencing a water heater leak are some of the worst types of water mitigation calls restoration companies take. When a water heater causes water damage the amount of water that comes in can be massive. There are a lot of risk associated with water heaters besides hot water and we had to deal with this type of call this afternoon when a customer heard the sound of water hitting the ground in his kitchen closet. First, he walked downstairs and seen steam and noticed that the carpet in the living room was wet. He walked towards the sound of water in the kitchen and noticed water coming out of the side of the tank. He first tried frantically to stop the flow of water before calling 911 for help. The dispatcher advised him it was not something the fire department handles and he should contact a water mitigation company in Charlotte.

Depending on the severity of the water leak there are some signs that point to an emergency water mitigation issue with low pressure on the city side or water mitigation on the home owners side depending on where the pipe break occurs. We received a call this morning for water restoration in Charlotte due to a pipe burst outside of the customers home. The customer woke up this morning to water coming into the home from outside and noticed water damage effecting the walls in the front and side of the home along with water damaged floors that where completely saturated from the water slowly rushing in. For the past week they have had issues with low water pressure which is the reason we had to provide water damage cleanup services for them due to a water main break in their front yard. The need for water mitigation services could have been completely avoided but they were unaware there was an issue with the water main.

We received a call this morning for water damage cleanup in Charlotte from a homeowner on Commonwealth Ave that experienced water damage from a sink overflow. While getting ready for work the last thing he does every morning is brush his teeth in the bathroom unfortunately today it resulted in a major leak with water damage on both floors. The customer was in a rush and late for work and during the process forgot to turn off the water which brings about the need to emergency water mitigation services. Shortly after 10 am he though about it and had a relative stop by to check on the house and she noticed water leaking from the ceiling and down the walls. They quickly searched online for Charlotte water damage cleanup company and contacted us. There was an extensive amount of water damage through out the house with water damage to the drywall a completely saturated carpet in the living room and the vinyl on the kitchen floor appeared to be peeling. He typically leaves for work at 6:30 am which means the water was on for at least 3 hours without stopping. As we got started with water restoration we had a large amount of water extraction and removal to complete before we can proceed with the drying portion of the water mitigation process.

As a water restoration company in Charlotte we frequently see some of the same things that cause the need for water damage cleanup. In the field of water mitigation, the causes of a flood or leak are pretty much the same. Thou water leaks and flood can happen anytime such as it a pipe break on the most part water damage is mostly discovered when returning from somewhere or when customer wake up or enter a room they have not been in for some time. With this is mind it is no shock to us that this is the 2^nd Sunday this month that a customer contacts us because they discovered water damage after returning home from church. We received a call about 3pm this afternoon because the client came home to find a flooded living room, kitchen, and hallway due to a burst pipe in the wall of the laundry room. The pipe break was near the washing machine water line broken not far from the valve. After arriving the water was still coming out of the wall and we had to turn off the water from the street before we could move forward with the process of water damage cleanup

This morning we received a call for water mitigation in Charlotte from a home on Wesley Heights way near downtown Charlotte. Most of the homes in the neighborhood where built in the 1920’s and 1930’s which means some of the plumbing is older in the houses in the community which makes some of the houses susceptible to water damage. This is actually the 2^nd home on the street we serviced for water damage cleanup this year. The homeowner was in the process of making major upgrades and as he was installing a new toilet in the bathroom the pipe broke on the shut off valve shortly after working on it. The homeowner wanted to keep as much of the original structure and features of the home as possible but did not think about the risk older plumbing can have which it comes to water restoration. The exact reason some pipes break or burst can vary with each situation but in this can when the toilet was removed and installed disturbing the old pipe resulted in a small break in the pipe that led to a large water leak while they were not hope causing a large amount of water damage

We received a call for water restoration in Matthews, NC a suburb of Charlotte, NC this morning for one of the most preventable causes of water damage a leaky toilet. Although preventable, our busy lives can sometimes cause us as humans to push the seemingly small tasks off until we are forced to deal with them. It is not uncommon for water mitigation companies to provide services to customers experiencing water damage due to a leaky toilet that broke and overflowed while the homeowner is at work. At Property Restoration Inc when we actually have a water damage cleanup call of this nature at least once a month. Sabrina called us after returning home from a 12 hour shift and at least 8 hrs. of flooding. There was an overwhelming amount of water in the upstairs carpet and leaking through the first-floor ceiling. As most can expect water damage to your home is a very stressful situation. After arriving we had to help ease her mind and immediately started the water extraction and water drying process. We returned to her home after 4 days of drying to start the demo process There was wall to wall water damage but as usual Sabrina was very happy with the complete restoration of her home.