Tag: Water Clean Up in Charlotte

  • Water Heater Floods Charlotte Home in University Area

    Water heaters account for a good amount of our calls for water restoration in Charlotte nationwide this is pretty much the same for water mitigation companies. This is because when a water heater goes bad, they are holding a large amount of water and the way it fails can determine if the water remains inside or creates a disaster with water damage in the surrounding areas of the home. With the risk of water damage in mind a failing water heater is pretty much a guarantee for most homeowners at some point and time and this morning was not any different. Early this morning we received a call from a customer in the university area of Charlotte due to a leaking water heater spraying water into the kitchen causing water damage to the entire first floor of the home. The water heater itself was not in bad shape but the inlet pipe appeared to have rusted before the shutoff valve which meant there was no way to turn the water off to the water heater unless water was turned off at the main. To minimize the amount of water damage we tried to explain to the customer how to turn the water off at the meter before we arrived but rightfully so the customer was hysterical and did not know what to do. When we arrived the first thing, we did was turn off the water to the house and started with water damage cleanup.

  • Charlotte Home Flooded by Running Shower

    We got a call for water damage cleanup in Charlotte from a customer that was experiencing water damage because they were running late for work and forgot to turn the water off after getting in the shower. The customer stated that they were concerned that the water was left on with at their property and they were on their way back home to confirm that the water was still on but needed us to come by at the same time to provide emergency water mitigation services to their home in Charlotte. After getting settled at work the customer felt concerned that the water was still running and before calling us for water restoration services they wanted to confirm. So the customer look on their phone to access the video surveillance of their home and verified that there was definitely water damage taking place because he could hear water running and see things that look like it may have been damaged by water in the video so at that time the customer called us for water restoration services and made their way home. When made it to the customers home before they did and could tell water damage was taking place because water broke the seal of the property and was coming under the walls and out the door. As we waited for the customer to arrive to mitigate additional water damage we turned off the water to the house from the street.

  • Water Heater Severely Floods East Charlotte Home

    A customer called this afternoon for water damage cleanup in Charlotte due to a break in the line to her water heater.

  • Water Heater Leaves Home in South Charlotte With Water Damage

    We received a call this afternoon for water mitigation in Charlotte from a a customer that is going thru a very large amount of water damage to the kitchen and other areas of the home.

  • Outside Water Pipe Broke Flooding Inside of Charlotte Home

    This mornings call for water damage cleanup in Charlotte came from a customer experiencing water damage due a broken pipe on an exterior wall of the house. When they called us for water restoration services the customer stated the floor is completely wet and water is coming from under the wall and they did not know why. When asking questions during the intake portion of the call we where able to accurately address the cause of the water damage within a few minutes.

  • Charlotte Home has Water Damage From Broken Pipe in Wall

    A customer called our company this afternoon for water restoration in Charlotte after noticing water damage to the baseboards of a wall along with water coming from underneath it. Early in the week they first noticed discoloration to the baseboard and thought the drywall felt soft but ignored it thinking it was due to the weather. After coming in this afternoon from running errands they noticed water everywhere with water damage to multiple areas of the house. After following the trail of water damage by the sound of running water they found the source was the area where the baseboard was discolored. After contacting us for water restoration services we came immediately to extract the water and start the process of drying the water damaged areas of the home.

  • Customer Fixing Sink Breaks Water Line at Charlotte Home

    This afternoons’ call for water restoration services came from a home owner in Charlotte NC that accidentally broke his water supply line while attempting to change his faucet. Unlike most of our calls for water damage cleanup in Charlotte this one did not happen un noticed. The customer was working on installing the new faucet when the accident took place causing a large amount of water damage to the bathroom and living room of his home. When the break in the pipe occurred, he tried frantically to turn off the shut off valve but it has a malfunction. Unfortunately he was unaware of how to stop the water at the meter and tried unsuccessfully to catch what water he can before calling us at Property Restoration Inc for water mitigation services.

  • Washing Machine Hose Floods Charlotte House on August Ln

    We received a call for emergency water restoration and Charlotte from a customer that was experiencing a very very major water damage situation due to a leak in the laundry room. The customer stated that they begin to wash clothes and shortly after they heard a sound coming from the laundry room but did not pay any attention for some time while sitting in the living room that is approximately 10 feet10 to 15 feet from the area in the laundry room where the leak was coming they noticed the carpet begin to get wet and seen water running down various parts of the kitchen. Immediately the customer knew they were in a very bad situation because of the amount of water that went on interrupted for at least 15 to 20 minutes. The customer walked to the source of the water which was the washing machine and noticed that the water was running out and a very high rate and she immediately turned a nap to turn the water off but did not know why the water was running out of the machine once we arrive to provide water damage cleanup services we explain the water was not necessarily coming out of the machine but the water damage was caused by a break in the hose.

  • Toilet Water Line Broke on Elm Ln in Charlotte

    We receive the call for emergency water restoration and Charlotte Eddie home on Elm Lane because the waterline to the toilet broke during the night flooding the house from the second floor down. The homeowner noticed the water damage after waking up during the night to use the restroom when walking through puddles of water in the bedroom carpet following the trail of water damage into the restroom. After noticing more puddles of water damaging the vinyl flooring and the cabinets in the bathroom the owner realized what the cause was quickly and turned off the water line that leads to the toilet.  Unaware of the vast amount of water damage he was dealing with in his home he decided to get a shop vac to vacuum some of the water up and thought he could address the carpet in the water damage to the carpet and pad in the morning unfortunately in the morning when he woke up and went downstairs he realized that there was a ton of water on the downstairs damaging the carpet the laminate flooring in one room in the vinyl in the kitchen along with some of the ceiling panels caved in. He immediately begin to panic and decided to look online for water mitigation companies that handle the water damage cleanup.

  • Home Repairs Floods Charlotte Home on Plott Rd

    We received a call for water restoration in Charlotte from a customer in the East Charlotte area of Plott Rd. The customer woke up this morning to find water slowly flowing into his living room along with the entire kitchen saturated with water damage in the entire area. Often times when responding to calls for water damage cleanup in the Charlotte area we come across customers that find their selves in the middle of a water damage crisis because of repairs they made at the home involving plumbing that was not correctly addressed and that is the case in today’s call for water mitigation services. The customer stated he installed a new faucet on his kitchen sink the night before and somehow the pipe came loose sending water everywhere throughout the night resulting in water damaged materials to the entire kitchen and portions of the living room and dining room in need of water extraction and repairs. As we investigated the cause and started the demo process  the first thing we did was turn off the water at the main after that we quickly relieved the cause of the water damage was very obvious as the pipe did not appear to be firm on the faucet.