A customer called our company this afternoon for water restoration in Charlotte after noticing water damage to the baseboards of a wall along with water coming from underneath it. Early in the week they first noticed discoloration to the baseboard and thought the drywall felt soft but ignored it thinking it was due to the weather. After coming in this afternoon from running errands they noticed water everywhere with water damage to multiple areas of the house. After following the trail of water damage by the sound of running water they found the source was the area where the baseboard was discolored. After contacting us for water restoration services we came immediately to extract the water and start the process of drying the water damaged areas of the home.