We received a call for water restoration in Charlotte at a home on wood Grove road from a customer that was in the middle of a water damage crisis due to a broken hose connecting to the washing machine. The customer explained that they typically wash clothes at night and put them in the dryer in the morning before going to work. Unfortunately this morning the customer realized that the house was in a situation of water damage and she needed to contact a restoration company as soon as possible because there was water everywhere when she woke up in the morning and she did not know what to do or why. She looked around and realized that the carpet was completely saturated in the living Room and the source of the water was coming from the lines we Room where the vinyl flooring was completely submerged a long way parts of the dry wall crumbling this was because the water was flowing damaging the property for hours on interrupted. She looked online for water damage clean up companies in the Charlotte area in contacted us at property restoration Hank to provide the water mitigation services and get everything dried up. Once we arrived we located the source and turned off the water at the line that connects to the washing machine because the water was coming in slowly but at a pace that most people would not see however it was continually damaging to home causing water damage to override the of areas. After we were able to cut out the dry wall remove the carpet in a linoleum in the laundry Room we decided to place larger dry a fans in the house to