Category: Water Damage

Water damage in Apartments can be the worst because as water leaks it flows to units below and also can cause water damage to apartments on either side. We received a call from an apartment manager for an apartment in the University City Area in Charlotte, NC at 2:00 AM on a Saturday morning. A pipe burst in an unoccupied third floor apartment and the second floor tenant woke up to water falling from the ceiling flooding the entire unit with a large amount of water damage to various areas. We arrived at the apartment building to start the water cleanup process and water drying process. The water damage in the third floor apartment required a complete demo. We also had to demo the entire ceiling in the second floor apartment and remove the cabinets and insulated walls in the Kitchen and Livingroom.

We received a water restoration call from a young homeowner in the Dillworth neighborhood in Charlotte, NC. Their was a broken pipe in the downstairs bathroom which caused a large amount of water damage to her home. At first she tried to dry up the water damage by her self with towels and a shop vac but after learned about the problems of untreated water damage she called us two days after but luckily it was not to late for water mitigation because secondary damage did not stat to happen et. the water damage occurred. She did not know that most homeowners insurance polices pay for the complete water clean-up, water drying, and water restoration. We arrived at her home to start the water restoration process within 30 minutes. Julie was relieved to learn that the insurance company paid the bill for the complete water restoration process.

We received a call from a homeowner in the South Park community of Charlotte, NC. The couple completed a weekend curb appeal project which included installing a new sprinkler system. Today was the first beautiful spring day after weeks of cold weather and rain. They left their kitchen window open to air out  the house a little while they were at work. They received a call from their daughter after arriving home from school to a completely soaked kitchen. Randy, the homeowner contacted our company, Property Restoration Inc. to complete the water clean-up and start the water drying process. We are looking forward to working with this family to restore their kitchen to it’s full glory.

This morning we answered a call for water damage clean up in Charlotte at a home off of Providence Rd. The homeowner started her dishwasher before going to sleep but woke up to a flooded kitchen and Living room. Appliance failure is a common cause for customers contacting water restoration companies. As a Charlotte water restoration company, we answer about 3 calls a week for water damage related to appliances at homes in Charlotte NC. Once we arrived we turned off the water from the road and proceeded with demo and water restoration.

Around 4am this morning we received a call for water restoration in Charlotte at a home on Mallard Pointe dr. The customer woke up to use the restroom when he noticed water in the hallway. He followed the water damage to his hall bathroom on the second floor. Somehow during the night the supply line broke to the bathroom sink broke and flowed unnoticed for hours causing his need for water mitigation services. His room is fairly close to the bathroom and received water damage to the walls in his closet but most of the water flowed down to the first floor leaving pools of water on the first floor and damaging the ceiling and walls.

We recieved a call from a homeowner in Tega Cay, South Carolina after returning home from a family springbreak trip to Mexico. The famiies 10 yr. old fridge leaked all over the kitchen causing wall to wall water damage. We arrived within 40 minutes of recieving the call to complete the water clean-up on what was the most beautiful hardwood flooring I’ve seen in my many years of water restoration work. We completed the drying process and worked with the couple to restore their kitchen to it’s full glory. We worked tirelessly to find the exact flooring and had it shipped a cross the country. The property restoration process is always worth it to bring such joy to our clients.

Appliance Leak Floods Home

Water damage happens at all times and this mornings call for water restoration services proved water mitigation is on a time of it’s own a We received a 4:30am call from a homeowner in Charlotte, NC who had a sewage back-up in their 1st floor powder room that spilled over in their hallway, formal living room, and formal dinning room. We arrived within  20 minutes to complete the sewage water clean-up and start the drying process. We worked with the homeowners to complete the water restoration process. The spill was caused by a broken wax ring which usually lasts for the lifetime of the toilet. We recommend that homeowner’s inspect all potential sources of water damage every 6 – 8 months or annually at the very least,

Water damage took place at this home for 5 days without interruption. We received a frantic call for water restoration in Rock Hill from a homeowner just outside of Charlotte in Rock hill South Carolina that returned home from a family spring break cruise. Prior to their vacation the water was left on causing a massive amount of water damage to the kitchen, Bathroom, and Garage. Before heading to the airport for an early morning flight their 10 yr. old ran back in the house to use the bathroom and washed her hands. Unfortunately, the bathroom faucet was left running and flooded the house while the family was away for the week. We arrived at the home within 40 minutes of receiving the call to start the water damage clean-up and water drying process. We worked with the homeowners to complete the full water mitigation and restoration process.

We received a water mitigation call from a very lively couple in Charlotte who really enjoyed entertaining guest. The couple had a beautiful home and newly renovated room for entertaining. This room had a full bar and almost every thing you can find in your favorite pub. The couple had a catered Easter dinner and moved the after party to their new space. The following morning the couple woke up to major water damage and a flooded 1^st floor caused by a leaky pipe behind the wall which was the main water connection for the bar. We arrived 30 minutes after receiving the call to their home in Piper Glen off of Rea Rd to start the water restoration and water drying process. After looking for all areas that required water damage cleanup we started the water restoration process to promote drying by extracting the water, demo, and renovate/restore the home to its full beauty.

Early this morning we responded to a call for water restoration in Charlotte from a bathroom sink overflow at a house in the Dilworth neighborhood. The customer stated the water damage was caused by his daughter after she used the bathroom before going to bed around 10pm the night before. They woke up about 3am this morning to the dog barking downstairs and noticed caved in ceilings and water damaged walls with a continuous flow of water coming from the ceiling. They immediately called us for water damage cleanup services. At the time we were finishing up the demo and setting up the fans and dehumidifiers from another water mitigation call from the night before. After calling us to clean up the water damage we arrived shortly after to begin the water mitigation process to get the house dried out.