Category: Water Restoration Charlotte

we received a call for water restoration this morning from a Charlotte customer on Robinson Church Rd. that was in the middle of a large amount of water damage and frantically did not know what to do. The customer advised us that when he woke up this morning he realized that the entire bottom half of his home was completely flooded due to a leak on the water supply line to his washing machine. After discovering the location he quickly turned off the water to the washing machine but that did not prevent the amount of water damage that took place because of the amount of time the water was just running and sitting there. immediately we understood this was going to be a very large issue of water damage cleanup that we needed to address quickly. Once we arrived we quickly extracted as much of the water as possible and went forward with the remainder of the water restoration process after some time we completely did all the extraction and proceeded with the demo which resulted in all of the flooring on the first floor being removed as well as a large part of the drywall on all of the walls because the amount of water in the amount of time the drywall was crumbling in multiple sections. overall this was a very very large job of water restoration that we had to proceed with but at the end of the day we were able to get everything started get the dehumidifiers and place as well as the fans and start drying the water damage in the house.

Today a customer called from Matthews in need of water restoration at their home not far from the Charlotte area due to a broken pipe in their wall. The customer advised us that while watching TV in the living room all of a sudden she noticed that the carpet starting to become wet in certain areas initially she thought she spilled something and put a towel down. after some time she realized that the water damage was becoming more because there was puddling in the kitchen along with more wet areas of the carpet and at that point she noticed that there was water trickling down from one of the baseboards and causing the water damage.

Today at customer reached out to us for emergency water restoration in Charlotte due to a situation of water damage caused by their kids playing in the bathroom while they were at work. The customer advised us that they received a phone call at work saying that there was water everywhere and they did not know what to do from the children. When the husband rushed home he realized that the entire upstairs was completely saturated and the water turned the power off to the house because it short-circuited some of the lines due to the amount of time that the water was running. The water damage was very extensive with drywall crumbling the floor is buckling in areas of the laminate that was in the bathroom that the kids started it in. the amount of water damage was so extensive partly because the kids did not tell their parents right away and edition because the kids are playing in the bathroom and left the water on for so long which resulted in the emergency needs of a water damage cleanup company to provide the necessary water restoration procedures to mitigate the situation.

This afternoon we received the call for emergency water restoration in Charlotte from the customer whose home is located in the Wilmore neighborhood of West Charlotte off of West boulevard. The customer advised us that she was out for a walk with her dog when she returned home she realized that there was water coming out of the front door onto the driveway and also into the yard. When she opened the door she realized there was a large amount of water damage with parts of the wall caving in along with parts of the ceiling falling down. She immediately ran upstairs and notice that the water was running in the sink and she forgot to turn it off before she left the home which resulted in the water damage that took place. Once we arrived to begin the water damage cleanup process after surveying the situation to begin the water mitigation needs. We started the water extraction and removed all of the wet materials from the house along with a large part of the flooring. The customer is kind of shot due to the amount of demolition we had to do to mitigate the water damage but after explaining to her that because she was gone for an hour to an hour and a half so much water got into places where it typically would not have created this type of water damage if it was caught in time.

today we received the call for water damage cleanup at a home in East Charlotte that was in the middle of a minor water damage situation and in need of the assistance of a water restoration company to extract some water in a laundry room at the home. The entire situation started because the customer was washing clothes and put too many clothes into the machine causing the machine to shake and rattle disconnecting the drain hose from the wall because of the constant vibrations and caused this incentive water damage to their home. luckily for the customer it wasn’t as if a water line broke there was a end to this situation of water damage because the only amount of water that was coming in was the water that was going into the washing machine but luckily for the customer we did catch it and provided water damage restoration services very fast and before any secondary damage can happen this customer was truly taken care of.

please call for water damage Restoration in Charlotte when it’s due to a felled water heater and a home in the university area. The customer who lives off of John Russell drive contacted us shortly after coming home from early morning service of church when she pulled up into the driveway she noticed water coming from the garage as well as water coming from the front door of the home. This was something very serious when it comes to the scope of water damage cleanup because one issue is that water heaters hold so much water and the other issue is if a pipe breaks and shoots out so much water so the situation was one that we had to figure out what was the cause of the need for water restoration was? If it was a broken pipe or was it a leaking water heater that was causing the need for water damage cleanup at their home.

this morning’s call for water damage restoration and Charlotte was from a customer that was dealing with a serious issue of water damage caused from an overflowing bathtub. frequently as we go on with our lives managing our children our work and things of that nature sometimes we forget about the littlest things and when we forget about some things it could lead to a major disaster that creates a situation of water damage cleanup that is exactly what brought us to our customer today for water damage Restoration in Charlotte. The customer explained that she was making breakfast for her children this morning and laughing with her husband at the table when she realized that the tub was still running though she turned it on 45 minutes prior to her going downstairs. This instantly created a disaster that was going to be hard to clean up due to the amount of water that was on the ground. The customer explains that while she was cooking and socializing with the family at the table all of a sudden Water started trickling down from the ceiling into the kitchen the husband immediately jumped up and ran upstairs to see what was causing it and as he was going up the stairs he found himself going through water as water was going down the stairs at the same time causing water damage to multiple areas of the home. after making his way to the bathroom he immediately turned off the bathtub and reach down and unstopped it but the damage was already done and water was all over the place which led to the situation of emergency water mitigation he needs immediately.

early this afternoon we received a call for water damage cleanup services from a customer that returned home from running some errands to notice that their entire living room was completely flooded along with other areas in the garage and another adjoining wall that connected to the bathroom. after returning home the customer first realize that her feet were completely wet and she did not know why she began to investigate thinking that maybe she spilled something and then realize that there was so much water that she did not know what to do she look in the bathroom to figure if a faucet was running and it wasn’t and then she opened up the utility closet which houses the water heater and realize that there was a very very bad leak in the water heater and it was shooting water throughout the room. at this point she looked online for water restoration services in Charlotte and contacted our company to come out and provide the water cleanup services. when we arrived the first thing we did was turn off the water at the main line this is because we wanted to limit the amount of further intrusion of water into the home to keep it from getting even worse. in this situation the amount of water damage throughout that portion of our home was not as bad as it typically could be when it comes to a leak in the water heater this is because the location of the garage in the fact that the bathroom was right behind that wall but also shares a wall with the garage the water primarily migrated to the outside of the house through the garage damaging only those two areas which was beneficial because if the water heater was in a different location the degree of water damage to this home would be so much more. after looking over the situation and making sure we had everything documented correctly we contacted her Allstate insurance agent in Charlotte to verify that this water damage was covered end went about our typical water restoration drying process..

we received a call this morning from a customer in need of water restoration in Charlotte due to a break in the water line in the master bathroom of their home. The customer’s insurance agent with State farm reached out to us initially to explain the situation that one of their insurance customers was experiencing this issue and woke up to find water all over the home and did not know what to do. we assured the agent that we will definitely reach out to the customer and be on our way to take care of the water damage cleanup needs that this particular customer may be having. when we arrived we assess the situation and talk with the customer and realize that the main reason that they’re in need of water restoration services is due to a common issue that we see with a lot of our water damage cleanup customer a bad repair or we can say a bad install of a water line when upgrading a sink in the home. as we looked at the sink we realize that the most important part is to customer turned off the water valve under the sink but when we inspected the water line to locate the source and take photos of the source of the water damage we realize that the water line was not properly connected to the faucet at this point we decided to help him with that part at least by properly connecting it after we took photos of it for insurance purposes. then we proceeded to the water extraction and got ready to proceed with the rest of the water damage cleanup in the demolition that was needed to take place.

This afternoon we received a call for emergency water restoration in Charlotte from a customer that discovered a small issue of water damage in their bathroom and bedroom closet. The customer found the leak early enough to turn off the water supply line preventing the need for extensive water restoration services.