Category: Water Restoration

  • Water Damage From Sink Overflow at Charlotte Home

    In the Charlotte water restoration service industry, the reason for some of our calls for water damage cleanup can be at times repetitive. We receive countless calls for water mitigation due to broken pipes, leaking water heaters, accidental overflows and the list goes on. This morning’s call for water damage clean up was the exact same reason as yesterdays call for water restoration. The customer contacted us for water clean up at their home in Charlotte NC after returning from church to a flooded house with water damage to multiple areas. The reason they found their self in need of water restoration services was due to one of their children washing their hands after breakfast but not turning off the water. After talking with the customer it became obvious that the kids like to wash there hands for fun which is similar to my 6 year old but with all fun things kids do accidents do happen which is the reason the customer calls us for water damage clean up.

  • Frozen Pipes Burst Causing Water Damage in Charlotte Home

    As a water restoration company in Charlotte one of our most frequent calls for water mitigation is for cleaning up water damage caused by frozen pipes that burst. This is something that can be prevented with the correct precautions to lesson risk of water damage. One thing a lot of people have learned over the years is that when temperatures are very it is a good idea to let your faucet drip slowly to prevent pipes from freezing and causing water damage to your home

  • Water Damage From Hanging Photo Breaks Pipe in Charlotte Home

    As a water restoration company in Charlotte we receive a lot of calls from customers in the middle of water damage for many different reasons. one reason we receive some of our calls for water damage cleanup is when a customer creates the situation their self sometimes it could be due to repairs that were not done correctly causing water damage to the home or it could be due to something as simple as not turning off a faucet or cleaning a drain that may be clogged with tissue or hair which causes a overflow no matter the reason water damage cleanup calls come for a variety of reasons such as that. Todays call was from a customer that caused the water damage by hanging photos on her wall basically she was kneeling a photo into a wall that shared the same area of war as the bathroom which means there are water lines in that wall and she didn’t think about it in the process of hanging some of the photos she put a nail through a pipe inside of the wall which caused simple leak that went undetected for a few hours until they notice water coming from under the baseboard and water spots in the wall and as they went to investigate they heard a hissing sound coming from the area and realize that was the cause of the war that they noticed on the first floor to house all of a sudden.

  • Water Cleanup Call Due To Hair in Charlotte Home Sink

    Its a common battle in every home the wifes sink and hair products. In the Charlotte water restoration field we see massive amounts of water damage to homes for simple reasons like this. Todays call for water damage cleanup was an example of how a simple hair clog can go a long way when it comes to flooding a home.

  • Minor Repair Creates Major Water Damage in Charlotte Home

    As stated before in our field of water damage cleanup in Charlotte we see a large amount of water restoration calls caused from customers

  • Water Heater Burst in Monroe Home

    Water heaters are notorious for causing water damage to homes in the Charlotte area and todays call for water mitigation in Monroe NC was no different. With today being New years eve this call proved typical in the water cleanup field when it comes to water heater. They will burst and it dose the matter the day or holiday but when they do it will cause a mess

  • Small Leak Inside Caused Water Damage in Charlotte Home

    as a water restoration company in Charlotte we frequently notice situations Areas of concern that can cause water damage to customers at risk for a variety of reasons. this morning we received the call for water restoration in Charlotte from a customer that at first explained that they noticed that their downstairs area was completely flooded and they had no idea why. when we arrived to provide the water mitigation services as typical something that we do in the water damage cleanup industry is look for the source When we arrive to any call for water damage cleanup no matter how big or small. The reason that you look for the source is because if you attempt to dry out the property before you realize what the actual source is everything that you did will eventually go to waste because the house will flood all over again and the areas of water damage will just simply be dried up and then wet all over again causing a risk of mold. Today’s call was definitely one of the situations that we see in water damage cleanup in Charlotte when a customers not realizing that something is going extremely wrong and ignore the issue which turns a small risk of water damage into a large water restoration disaster.

  • Extracted Water From Charlotte Home With Broken Pipe

    This morning we got a quote for water restoration and Charlotte from a customer that suddenly realized water was coming into the home and the entire carpet was saturated in the living room along with areas of the bathroom in the kitchen. The customer stated that they tried their best to find out where the water was coming from but for some reason they had trouble finding the exact location. When we arrived to provide the water damage cleanup services when are the first things we noticed was the amount of the water was even greater than what the customer first described over the phone.  We immediately took steps to stop the water from coming in as well as find out where the water was coming from in the first place. Find out the exact place the water was coming from we had a look at a few of the areas where there would likely be a waterline in after some searching we realize that the water was coming from a war that was connected to the bathroom because we could hear the water as it was hitting the ground if you put your ear on the wall so we check the readings with the moisture meter in that was the location with the highest readings and potentially the cause of the water damage.  Because we knew exactly where the water damage was coming from now we were able to turn off the water at the valves and cut open the wall to figure out exactly how much damage was going on due to the situation. So as we continued with the water mitigation process we were able to get a hang of the situation to proceed with the next step in the water restoration process. Soon we extracted the water damaged materials and started the drying process to cleanup all remaining pockets of water in the walls and floor.

  • Charlotte Home on Nash St Floods From Water Heater Leak

    As a water restoration technician in Charlotte it is often then I tell people that one of the most common causes for calls for water damage cleanup that we received from customers it’s due to an issue with their water heater or an appliance with water heaters being the number one cause for the need for water mitigation services.  This morning we received a call from a home in Charlotte off of Gnash the street where the customer told us that he was outside cleaning his car when all of a sudden you realize there was water coming to his feet and he seen water coming from his door he had no idea where it was coming from or why but he knew this was something very serious because of the possibility of water damage occurring to his home at that time.  After looking for a cause of the water damage he noticed that the water was coming out of his water heater at the pace of a fire hydrant with water going under the walls into the other rooms of this house flooding his kitchen and his dining room leave and eggs is significant amount of water damage to the walls and floors in both of those rooms of his house. He tried to turn the water off looking for a knob but it was unsuccessful because the source was a break in the water heater at a point where turning off a knob would not help. After looking for a little longer he went outside to the Watermain and turn the water off to the house at the meter and then proceeded to look for water mitigation company in Charlotte it’s come provide the restoration services that he was desperately needing at the time. We arrived to provide water restoration services at his home approximately 30 minutes after he called and we went right to work.

  • Charlotte Home Water Damage From Refrigerator Hose Leaks

    Has a water restoration company and Charlotte we receive calls for water damage cleanup for many reasons dealing with appliances that most people would not think are able to cause so much damage especially water damage. This afternoon we received a call from a customer in need of emergency water mitigation at her home in south Charlotte because she was cleaning her refrigerator and pulled it out to clean from behind it to sweep up little items that may have fell. In the process while she pulled the refrigerator away from the wall the hose broke causing water to shoot everywhere in the kitchen freely to the point that it caused water damage to a majority of the kitchen and dining room. At first the customer was very panicked and tried her best to stop the water instinctively she turned off the valve but because of the age of the refrigerator and how it was connected the shut off valve was stuck and water just kept coming in without a way to stop it.  After looking on line for water restoration company is and Charlotte and reaching out to see if we were available to come and help one of the things that was of extreme concern for us and for the client was the fact that the water was still coming in while we were on the phone with her because of this we tried to give her advice on how to turn the water off from the meter to prevent further water damage happening to her house. Unfortunately she was not able to turn it off and by the time we arrived about 20 to 30 minutes after she initially called there was a substantial amount of more water damage for us to clean up.