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  • Washing Machine Pipe Leak in Matthews

    As a water restoration company in Charlotte we often see some of the worst cases of water damage in the Charlotte area that is why at property restoration Inc. we have the knowledge and know-how to handle any situation of water damage cleanup.  This morning we received a phone call for one of those large cases of water damage the customer noticed in their laundry room that there was water all over the place and as she was walking towards the laundry room there were puddles in the carpet in water all over the kitchen floor with water damage to the walls. After checking out the reason for this water damage she quickly realize that the water was still coming in in issue was coming from behind the washing machine after a little bit of panicking they finally thought to turn off the knob in the back of the washing machine to stop the water damage from continuing.  After about an hour in China to get the water up there selves the customer and her husband finally gave up and gave us a call that property restoration Inc. to take care of their water mitigation needs. When we arrived we quickly got into our water mitigation process and extracted a lot of the water from the first floor of the house in immediately begin the girl with the demolition plan we had to cut out multiple areas of drywall due to the insulation and we had to rip up the tile flooring in the laundry room. After a few hours going to the water restoration process we were finally able to set up the water drying equipment and finish our task of water damage cleanup

  • Emergency Water Mitigation in South Charlotte Business

    We received a phone call for emergency water mitigation in Charlotte for business in south Charlotte. The company is a mom and pop restaurant that receives most of their customers on Saturday mornings and the water damage happen at the worst time because it was about to open for breakfast. when the manager arrived he realize that one of the employees left the restaurant faucet running while washing the dishes the night before. this resulted in a large flood in the business and the need for water damage clean up services in the restaurant. when the manager arrived he noticed water all over the place as well as water coming out the back door. As a water restoration company in Charlotte we understand we have to dry out water damage quickly to help customers ina time of disaster and this could have been for them. in order for the restaurant to get things going this morning they need to get all the water out so they called us to come by and provide emergency water restoration services the first thing we did was we extracted all the water from the facility but in order not to impact the a busy Saturday morning schedule we held off on a demo which we were going to complete the next day when they’re closed. Overall we were able to complete a job in satisfy the customer and make sure that this water damage situation did not impact your business for a long

  • East Charlotte Home Washing Machine Leak

    Today we received a call for water damage cleanup for a home in Charlotte. The customer called us stating that the washing machine leaked all over the place once we arrive to provide the water mitigation services we discovered that it was more than just a leak.  As we look for that we realize that the hose the water supply line to the washing machine is what actually broke now typically in water mitigation and water restoration we learn things that prevent water damage one of the things that we learn in water mitigation is that you have to change hoses in water supply lines but so often in this case the water supply line to the washing machine was very very stiff which meant it was very old in the rubber inside of it is probably decaying and that’s why it cracked causing the leak needless to say we got to work and we were able to do a lot of the water damage cleanup very quickly now there was water damage to the laundry room to the kitchen and then also just to the living room so it wasn’t as bad as it could’ve been for the length of time the water was flowing uninterrupted into the home. Regardless shortly after we arrived we where able to proceed with the water mitigation process.

  • Kitchen Water Line Leak in Charlotte

    Water damage in the kitchen is a very common place for problems to occur resulting in the need to look for a water restoration company. That is exactly the situation our client this morning found his self in. While loading dishes in the dishwasher he found himself in the midst of a flood. Somehow the pipe under the sink broke causing water to spill all over the place uncontrollably resulting in water damage to the entire kitchen, the living room, laundry room, and more. The entire first floor was flooded. It was a situation that required water mitigation as soon as possible. While the water was leaking all over he was looking around for tools so he could go outside and turn off the water from the main line. As a water mitigation company in Charlotte we see this type of situation all the time and probably have to provide water damage cleanup once a week due to a burst pipe under the sink, water heater, or other places. When we got there he was unable to open access to the shut off valve which kept the water flowing into the house causing A massive amount of water damage. There was water under the carpet, water under all the cabinets, water in all the rooms on the first floor. it just kept on going until we started the water mitigation process and turned it off.

  • Charlotte Home Water Heater Pipe Break

    Early this morning received a phone call for water restoration in Charlotte from a customer who returned home from running errands when he got home they realize there was water all over the place and this was a typical issue water was coming from the ceiling water was coming through the walls water was all over going down the steps and even outside of the house the reason for the water damage that she was suffering was because the water heater is located in the attic and It had a burst pipe leaving the hold in desperate need of a water mitigation company.

    The main problem due to the water heater feeling is when the water heater is located in the attic water runs everywhere from the top down and not just out so mean well if it was in the garage it would’ve just ran out of the house but because it’s in the attic it runs from the top down or leave the house until he goes out of the house the water was running for about an about an hour or so for about two hours before the water damage was discovered and that was enough time to cause significant water damage to the home a lot of the home will have to go to the demolition process as part of water restoration services.

    While providing water mitigation services a lot of the demolition we had to do was about 50% of the drywall in the second floor and almost all of the drywall on the first floor and then a little bit of the drywall in the basement a lot of the floors were suffered water damage as well. we had to rip up all the laminate flooring most of the carpet in some of the vinyl there was so much damage that the house is not going to be livable for a long time but that just comes with it that is part of the situation we’re dealing with water damage cleanup

     

     

  • Dishwasher Leak in Charlotte Cause Power Outage

    This morning we answered a call for water damage cleanup in Charlotte for a home in the NODA community. The homeowner started the dishwasher and 30 minutes later the electricity went out in the house. While making his way to the fuse box he noticed he was standing in a large amount of water which is the reason the power went out. In situations of water damage when water comes in contact with some electrical appliances it can cause a power surge in the house as a safety measure. This is safety 101 in water restoration, water and electricity do not mix. Because of what the customer explained when they called for water mitigation services we made sure to bring our generator to the home to proceed with the water cleanup without having to turn on their electricity due to safety concerns. After a few hours we where able to find the source of the water damage which was a broken hose on the dishwasher.

  • Tub Overflow In Uptown Charlotte Condo

    Tub Overflow In Uptown Charlotte Condo

  • Charlotte Home Washing Machine Flood

    Charlotte Home Washing Machine Flood

  • Charlotte Home Flooded by Fire Sprinklers

    When responding to calls for emergency water restoration in Charlotte most of the situations of water damage are caused from preventable situations. Today’s call for water damage cleanup was anything but preventable even thou it did involve negligence. The customer called around 2pm after the emergency fire sprinklers where setoff in his home flooding the house because the system was triggered due to smoke from burning food.

  • Water Heater Leak at Charlotte NC Home

    We received a call for water restoration in Charlotte NC from a property manager who was assisting a tenant with a water heater leak. The pipe at the top of the water heater was rusted and burst. The tenant stated that at 3am he woke up to get something to drink and realized the house was flooded but he could not find the source