Category: Water Damage

During the super bowl this evening a lot of families and friends had a great time watching the game together but for one family in a neighborhood off of Randolph Rd in Charlotte they had such a great time watching the game someone forgot to off the faucet unclog the sink after making a glass of water. This resulted in a flooded kitchen with water damage in the dinning room and living room. In the middle of the game the couple noticed water seeping into the living room and started looking for a leak. When we arrived to provide water restoration services they estimated the water was running for at least an hour flooding multiple rooms before they realized what was happening and stopped the flow of water to prevent further water damage.

Dishwasher leaks overnight into South Charlotte home off Sharon rd. Working in water restoration in Charlotte over the years we have learned that in life we all have a love hate relationship with appliances. So often a lot of our water damage clean up calls are for leaking and failed appliances.

As a water damage clean up company in Charlotte we frequently hear customer stories about how the kids flooded their home and this mornings water restoration customer is no different. We received a call early this morning because apparently before getting on the school bus the kids where playing in sink and flooded their south Charlotte home.

Today’s water damage call was for a home in Mint Hill on Versage Dr. The owner purchased his home in 2005. Over the years he made upgrades in the kitchen where you would most likely find water damage but one of the things he did not upgrade was in-between the kitchen and the Garage. The water heater is at least as old as the date of purchase and after 15 years It may have been it’s time. After coming home from work they contacted us for emergency water restoration service to clean up all the water released from the failed water heater. Before getting started with our water mitigation services we had to wait for the gas company to turn off the supply to the water heater then we got to work by extracting water that was standing in multiple areas of the house to minimize the amount of water damage to the house.

When providing water restoration and water mitigation services we come across more reasons for water damage then we can imagine but one that happens more often then you would think is the typical bathtub overflow. This was the reason for our call for emergency water cleanup services on Beverly Dr. in south Charlotte this morning. While preparing a bath for their 4 year old one of the older kids missed the bus so the parents drove the child to school and forgot the water was running into the bathtub which resulted is a large amount of water damage to the bathroom and living room flooding at least half the house with standing water in certain areas.

As a water restoration company, the process of our job is somewhat routine with the only difference being the location of our customers experiencing water damage. So often it is the same for us we meet with customers going through a stressful experience of water damage, we explain the process and ease their mind, we extract water, remove water damaged materials, and dry the home or business it’s that simple. Recently we had our somewhat simple experience get a little more exciting while providing water restoration services to a senior living home in Charlotte NC.

This morning a family was preparing the dishes from the cooking for thanksgiving and a dishwasher Leak Floods Home in East Charlotte

Time is of the essence when it comes to water damage. The faster you get the restoration company out to dry your home the less time it will take to dry and less damage is likely to occur. A customer in Concord that contacted us this morning took that advice literally. Within minutes after first noticing flowing water in his bathroom he could not find the source as it was not coming from the pipes for the toilet or sink after calling us we found the source which was a ruptured PVC pipe behind the wall. In his case it could have been much worst but he did not hesitate to contact a water restoration service which gave us the chance to get to the source quickly to mitigate the damages