Category: Water Damage

  • Swimming Pool Floods East Charlotte Home

    this afternoon we received a extreme call for water mitigation in Charlotte.  The customer called us around 12 PM because they realize that water was coming into the house from the back the carpet was wet the living room was completely saturated the kitchen was wet the bedroom was wet the bathroom moves away but the source of the water could not be found after looking around the customer realize that they could not find any reason any location in which the water damage could be coming from the water valves were off under the sink there were no pipes that were leaking the water was turned off in the kitchen  there was no water running in the bathroom no matter how hard the customer look they didn’t understand why they were in the mist of a flood in in need of water restoration in emergency water damage cleanup services. After some time the customer thought to look in the backyard at their swimming pool which appeared to be empty as a looked at it currently the customer realize this must be the cause of the water all of the water that was inside of their outdoor swimming pool somehow ended up in the house when we arrived to provide the water restoration services one of the first things we did was have the extraction or through the bottom of the house because it was so much water everywhere then we went to investigate how did the water get from inside to pull into the house and after some time we noticed a crack that was big enough that it must’ve happened suddenly and made all the water rush out in a way that it was not noticeable but it did so in a short period of time causing any substantial amount of water damage to the customers home.

  • Bathtub Overflow in Matthews Home

    As a water mitigation company in Charlotte we deal with variety of issues that require water damage cleanup.  One of the major issues that caused the need for water restoration services arise from situations with in the bathroom this morning we received the phone call for water damage cleanup from a customer in Matthews that forgot they turn the tub on to take a bath. The customer stated that They turn the water on to fill up the bathtub and decided to cook breakfast for the kids so she went downstairs to cook breakfast and started a couple other chores with in the house and forgot that the water was on and the tub. After breakfast was over for the kids she took one of the children to daycare and made her way back home when she returned home after went running a few errands she noticed water coming from her front door and she was surprised after walking in she noticed that the carpet was water damaged along with the walls in the living room had water damage also. As she made her way in to the house she looked up and seen water coming from the ceiling in somebody drywall from the ceiling was caved in to the floor she ran upstairs and turn the bathwater off quickly after trying to clean up some of the water herself she realize this was an impossible task and looked online for water mitigation company in Charlotte and contacted us at property restoration Inc.

  • Broken Pipe on Toilet Floods Charlotte Home

    We received a call for water restoration at a home in Charlotte from a customer that returned home to find a water damage all of their home due to a broken pipe on the bathroom toilet. It resulted in the need for fast water damage clean up services.  When we arrived we noticed water was still coming in from the bathroom and causing additional water damage to the walls in other areas of the house luckily for the customer it was the downstairs bathroom that experience the break in the water supply line instead of the bathroom that was upstairs. One of the first things we had to do as we proceeded with the water mitigation process was turn off the valve at the toilet. When we first learned about medicating in cleaning up water damage we realize that it is common for a customer that contacts us for water restoration services tonight to the simple list part to minimize the damage by turning off the water valve to prevent additional water damage. After we finally turned off the valve we started with extracting a lot of the water that built up on the first floor of the house into the kitchen throughout the bathroom into one of the bedrooms and then also went to the living room we had to do a lot of demo by removing almost all of the floor in the first floor with a significant portion of drywall and baseboards that received water damage

  • Pipe Broke in Wall of Charlotte Home

    We received a call for water damage cleanup in Charlotte from a customer that suddenly noticed water flowing from under the baseboard on a wall in the living room.  When we arrive to provide water mitigation services the customer explained to us that she was in her living room looking at TV when all of a sudden she felt what seemed to be like water on her floor and threw her sneakers. She was confused because she did not have anything to drink that could’ve spelled but then she heard the sound of water and thought all of a sudden that there must be a faucet on somewhere in the house causing a leak in she was looking for it unfortunately she wasn’t able to find it in the water kept building up.  Eventually she found the source of the water was coming from inside of the wall and it was impossible for her to stop it so she looked for a water restoration company to come by and found us at property restoration divide the water damage cleanup services for her. After we arrive we went straight into the mitigation process by first turning off the water at the shut off valve because of the location of the pipe break it was impossible to stop the water from coming in.

  • Dishwasher Leak in Charlotte Home

    We received a call for water damage clean up in Charlotte due to a dishwasher Leak at the water supply line. The customer stated when she returned home from church this morning the house was flooded and they needed to call someone for water mitigation services quickly.

  • Water Heater Leak in South Charlotte Home

    A customer called us this morning for water mitigation in Charlotte  to water coming from their utility room which borders the garage where the water heater is located. The customer walked into the kitchen after hearing water dripping in certain areas thinking that the Fossett was on. When she walked in she noticed water damage to the walls as if there was water Seeping into the wall somehow. After doing some looking around for where the water damage was coming from she quickly realized it was the water heater in the garage and observed the path of the water going through the utility room and also went to the kitchen she tried to get up some of the water with towels in clothing but was unsuccessful and had a look on line for a water restoration company in Charlotte when she contacted us.We arrived about 30 minutes after she called us for water restoration services and once we made it inside to begin a water mitigation process  and were shocked with the amount of water that made his way there were areas inside of the house that the customer did not know was even wet half of the living room and the complete dining room or saturated with water damage to the carpet with water damage to the walls to the drywall baseboards along with other areas in water was also coming out of the house to the seal that she didn’t even notice immediately we shut off the water to the house from the outside water valve to mitigate the amount of water Damage that can continue at this point we started with a heavy water extraction and so we got all the water out of the house then we proceeded with the demo which was very extensive due to the amount of water damage cleanup we had to provide in water damage materials that were throughout the house at the end of the day what looked like a small amount of water damage ended up to be larger than most would expect

  • Dishwasher Leak in Matthews NC Home

    As a water restoration company in Charlotte we deal with all types of pauses for water damage cleanup this morning we received a call from a customer that was experiencing water damage and in desperate need of a mitigation company to extract a rather large amount of water from her kitchen and her living room and dining room areas when she called she stated thatShe loaded the dishwasher the night before and started it but when she woke up this morning and this is when I clean in water was all over the place when we arrived we begin the mitigation process for cleaning up the water one of the first things we looked at was the dishwasher and after inspecting it we realized at the water supply line to the dishwasher was completely separated

  • Kitchen Faucet Leak Floods Charlotte Home

    We received a call for water mitigation in Charlotte this afternoon from a customer that arrived home from work to find an extreme amount of water damage to their home. When they pulled into the garage they could not help but notice water in the driveway which would have been ok if they had a sprinkler or it was raining but they do not have a sprinkler and it was not raining. After pulling all the way into the garage they watched water flowing under the door and wet spots on the walls. Without going inside, they knew immediately they needed to contact a company for water damage cleanup in Charlotte.

  • Water Heater Leak at Charlotte Home in University Area

    We received a call for water damage clean up in Charlotte from a customer in the Universality area with a ruptured water heater. The customer stated that she woke up to a hissing sound and water seeping into her bedroom and saturating the carpet. The hissing sound came from the hole in the water heater pipe the water supply to the heater broke when the pipe burst it sent water from the water heater through the drywall on to the floors into the kitchen into the laundry room which eventually made its way to the living room and saturated the carpet until the carpet in the bedroom was wet along with multiple areas of the wall when a customer woke up she stepped in the puddles in the carpet trying to figure out where the water came from and what was a hissing sound and when she finally found a hissing sound she seen a lot of water coming out of the water heater that must have been coming out for a while after trying to figure out ways to Stop it unsuccessfully she looked online for water restoration companies in Charlotte and contacted us to provide the mitigation services to get the home dry when we arrived we had to immediately turn off the water from the valve in front of the house because water was still coming in because she was unable to shut it off at the water heater due to the location of the break in the pipe after everything was completed for the demolition during the water damage cleanup we estimate that 80% of the first floor of the home was a wet due to the amount of water that was coming in from the water heater and amount of time that the water damage to set a noticed

  • Water Line Backs Up into Charlotte Home

    As a water Restoration company in Charlotte and we encounter many issues that result in water damage. sometimes it is a sink overflow sometimes it’s a broken waterline leaking dishwasher or refrigerator or even the air conditioner.or one situation that some of our water mitigation customers in Charlotte encounter are related to backed up waterlines do to a clog. When it comes to win backed up waterline and water damage cleanup the main problem is the type of water and I can back up into the house and the source of the water that is making its way into the house in this situation because the line was backed up on outside whenever water try to escape the house due to clean out pipes and Wood back back up into the house causing water damage to the floors need entrance of the sink. The customers toilet was running continuously do two broken flap inside of the toilet which caused water to continually flow into the sewer line because of this and because of the back up eventually that water had to come back into the house that is what happen with this particular customer who called this morning for water damage cleanup services for a long time order was going into the drain due to the broken flat but find me due to the clog it did not prevent the water from coming back into the home which resulted In a lot of water damage to his home.