Category: Water Restoration

One of our calls for water damage restoration in Charlotte this morning was from a customer that had an issue of water damage caused from a small sewer backup at their home. Luckily they caught it in time and the homeowner knew from past experience of water damage how to prevent all of the water that was stuck in the sewer line from coming back into the home and causing additional water damage to other areas. The customer advised us that he was downstairs and noticed water trickling from be under the bathroom door. he ran inside and realized this was going happening. To prevent the need for water restoration service he immediately walked outside and opened the clean out valve to lessen the amount of water damage taking place. This was a good decision it made the water release outside by lowering the pressure in the sewer line. After releasing the water pressure he looked it over to see if he needed assistance with the cleanup or if he can do it his self. After evaluating the amount of water damage he contacted us to provide the water damage restoration service needed.

we received a call for emergency water damage cleanup from a homeowner in Charlotte that found himself in the middle of a water damaged crisis when he noticed that a pipe broke inside of his wall. The customer states that he was repairing a piece of drywall near his bathroom which is an interior wall but carries the waterline that he was unaware of wow repairing the drywall he cut the water line as he was removing the old drywall to replace the new piece of drywall. This resulted in the need for water damage restoration and him having to contact a water restoration company in Charlotte as soon as possible because the water was coming out at an extremely fast pace and he was unable to turn off the water from the main line. After sometime we were able to walk him through the steps needed to turn off the water at the main line. this was necessary in order to lessen the amount of water damage that was taking place at the time. Once we arrived to go through the water restoration process the very first thing we did was extract then we went ahead with the demolition of all of the materials and home that were water damaged so we could dry everything out.

we received the call today for water damage Restoration in Charlotte from a customer that was going through a serious issue of water damage due to a broken pipe inside their wall in the uptown area of Charlotte.

We received the call this afternoon for water damage Restoration in Charlotte and a home that a sink suddenly overflowed though it wasn’t stopped up. The customer explained that she turned on the sink this morning in order to brush her teeth in her daughter’s teeth after dinner and forgot to turn the water off immediately the customer explained that she had no clue that the water would back up over the rim of the sink because this is something that she does on the regular basis. While the water was running and she forgot about it the water suddenly begin to spread out all over the carpet in the bedroom and in the hallway and leak through the first floor all the way down to the second floor of the home causing an extensive amount of water damage to multiple locations of the house. The customer was in the kitchen at the time when she noticed the water coming down and immediately ran upstairs to the see how this happened. Initially she thought that her daughter must have did something to stop up the line causing the water damage.

when we get called for water damage Restoration in Charlotte there’s one thing that we frequently say when it comes to certain issues related to water damage cleanup. one of the things that we see quite a few times in more often than we should is water heaters that burst and they’re located in the attic of a home if the home is two stories that would actually mean there would be water damage on the 2 floors below if the home is three stories then there would be water damage on the three floors below. This is reason why as a water restoration company in Charlotte we do not feel that a water heater in the attic is a good idea for homeowners.

we received a call for water damage restoration at home in East Charlotte when the homeowner came home to a very large amount of water to treat him in his living room when he walked in. He was unsure of how the water damage happen but quickly realize he needed to call a water restoration company in Charlotte to help dry out the water damage he was facing. He searched online for local water damage cleanup companies near him in contacted us at Property Restoration Inc. When we showed up we quickly assess the situation and realize that the water was still coming in but the location had to be inside of the wall. we went outside and turned off the water valve to the house then we went back inside to break open the wall to figure out the exact location of the water damage. before we did that after we turned off the water line to help out with the amount of water that was coming in we turned on all the faucets to release the pressure in the water lines which then stoped the water from coming in because the pressure of the water lines was releasing into the drain versus into the wall where we suspect did the cause of the water damage to be. As a water restoration company in Charlotte we are trained to do more the dry homes in water mitigation but also find the location and cause of water damage when responding to calls for water damage restoration in Charlotte.

as a company providing water damage Restoration in Charlotte we frequently find ourselves answering questions that are somewhat repetitive from our water damage cleanup customer. One of the most common questions that you here in the water restoration industry is Will insurance cover water damage? The short answer is yes in most situations and it does depend on your policy water damage to your home is always covered but there are some exceptions that water damage cleanup cost may not be covered. These exceptions could be situations arising from things that exceed your policy limits for example you may have a certain limit for sewer backup coverage or you may have not had a particular endorsement on your insurance policy that would provide coverage for water damage cost. regardless of the situation it just kind of depends but in most cases water damage is covered by insurance as long as it is something that is sudden that is addressed immediately and not prolonging the further issues that water damage that is untreated can cause to a home.

we received two calls today for emergency water restoration in Charlotte from a customer that was going through a very interesting situation of water damage while cooking. The customer advised that she was attempting to make crabs and steamed vegetables when she tried to wash the crabs off along with washing the vegetables to put into a pot the faucet broke causing water to spew all over the place and she did not know what to do. when she tried to turn off the water valve under the sink to slow down the amount of water that was pouring into the house the water valve was rusted and basically did not do what it was supposed to do so after frantically looking around the house trying to figure out what she could do to prevent the water damage she try to make it outside to the main water valve but did not know how to turn that off. eventually she looks for a water restoration company online and contacted us to provide the water damage cleanup services. We arrived within about 30 minutes the very first thing we had to do do to this extreme situation was turn off the valve at the main line and that is exactly what we did to slow down the amount of water that was coming into the home. Shortly after we contacted Statefarm her insurance company and proceeded with the water restoration process and hope to have her home dry in about three days.

this morning we received the call for water restoration in Charlotte from a customer that was going through a situation of water damage due to a common household chore. typically we find that we do not get many calls for emergency water damage cleanup from customers that are going to do this do to washing the dishes that is because if it involves dishes it is typically a leak in the dishwasher or a leak in a water supply line or something to that nature. This morning is called was because the homeowner gives her children chores and one of the things he likes her children to do is the traditional aspect of washing dishes but in this case one of the children turn the water on to run water for the dishes and forgot about it while doing something else and that cause a large amount of water damage that was isolated to the kitchen thank goodness but it could have been much worse.