Category: Water Restoration

a customer code for water damage cleanup in Charlotte because of a clog in the bathtub that ended up flooding their home.

we received the call for water restoration in the Charlotte area today due to a major storm that dropped the rain all over the area. the customer advice us that a couple of their windows were open and there was an issue with one of the downspouts directing water from the roof that ended up shooting water into one of the bedrooms without them knowing the reason that it came into the bedroom somehow was because the downspout was aimed towards the wall of the house end the water followed somehow going in through the window into the home. This resulted in a large amount of water damage to multiple areas of the house because of the large amount of rain that happened today. once the customer called us we were able to make it out within 45 minutes and identify all of the areas that are experiencing water damage and quickly extract as much water as possible to minimize the impact of the water damage to that part of the home.

Water Damage caused by leak in wall

We received the call for water damage cleanup in Charlotte at a home on enderly place in the West Charlotte community. The customer advised us that they were installing a new washing machine and started the water without connecting the water line to the washing machine accidentally. typically this would not have been a situation that would have needed the services of a water restoration company but due to an issue with the knob that turned on the water the amount of water that came out and the fact that there was no way to turn the water off made what would have been a simple solution of turning the water off a much more difficult solution and resulted in a large amount of water damage to the customer’s home. When the customer contacted us for water restoration services during the intake call we asked them if they knew how to turn water off at the main line and this was a challenging task for the customer because of the customers age so we made the decision that once we arrived we would have to turn the water off for them and that is exactly what we did during our arrival before we started the water restoration process. Overall this call would not have been necessary if it wasn’t for an issue with the knob that cause the water to not be able to turn off in addition the customer thought that the water line was connected to the washing machine which basically turned into a fountain running into the home without any way of stopping until we arrive to turn the water off at the main line.

We answered a call for water mitigation in Charlotte on quee

Water line in wall floods home in Pineville resulting in a large amount of water damage at the customer’s home this morning. Like most of us when we think of our homes we do not have the idea or sumption that water damage will happen without a reason or cause end to see water coming from inside of your walls through an outlet causing the power to go out is something that is puzzling too many besides us in the water restoration service business in the Charlotte area. The customer explained that they were just relaxing looking at TV this morning while eating breakfast and all of a sudden there was water all over the place and the electricity went out. for the customer sake it is actually a good thing that the electricity went out that is because if it did not go out the standing water that she was not aware of in the kitchen could have electrocuted her along with damaging the rest of the home with the water damage that was ongoing throughout the area of the home.

We received the call for water damage cleanup in Charlotte at home on grissom Street the customer called us stating that he suddenly found about an inch of standing water on his kitchen floor running into other areas of his house. The customer first explained he was not sure where the water was coming from and how it started but once we arrive to begin the water restoration process we quickly realized that this situation of water damage was caused do to a loose connection on his pipe from the dishwasher under the sink. The dishwasher water line was not correctly installed when the customer replaced the dishwasher earlier in the week this resulted in water suddenly coming out under the cabinet where are the threads of the water supply connect to the water line. The customer purchased a used dishwasher off of Craigslist but did not purchase new fittings to install the dishwasher this is something that most companies require the use of new hoses and bolts and things of that nature to prevent a situation like what occurred today causing the water damage to his home. Once we begin the water cleanup process we started the extraction and then we went from the water extraction to placing the dehumidifiers and air movers too quickly dry out the remaining water over the next couple of days.

This morning we received the call for water restoration in Charlotte and a home that was flooded at the moment due to an issue with their water heater. sometime during the middle of the night the water heater suddenly first sending water throughout the home flooding it causing a massive amount of water damage to the customer’s home. The customer woke up about 2 in the morning to use the restroom when he realized he was walking through a flood. The water heater was in the worst of locations it was actually located in the Attic end when the customer walked out of his room not only did he realize he was going through a flooded area of his home but he noticed that there was leaking water coming from above after panicking initially he eventually contacted a water restoration company in Charlotte but that particular company did not show so he went down the line and found us at Property Restoration Inc 2 assist him with his water damage cleanup needs. When we arrived we found that some of the drywall in his house had crashed down in the crumbled along with areas of bubbling water underneath the carpet.

we received the call for emergency water damage restoration Charlotte at a home on Longmeadow drive the customer explained to us that she was hanging hanging pictures in her home when a nail that she put through the wall must have punctured the water line. After hanging up the picture she noticed bubbles coming from the drywall where the nail is end shortly after she noticed water coming from underneath the baseboard onto the floor. things quickly got out of hand as the inevitable water damage that was taking place started to spread initially she panicked trying to figure out how to stop the water from coming from the wall but without any luck. eventually she called nine-one-one thinking that they could help but they advised her to either call a plumber or a water restoration company in Charlotte to come to her house to turn off the main water line. After contacting us at Property Restoration Inc when we arrive the first thing we did was turn off the water from the main line because there was no other way of stopping the flow of water mainly because it took place inside of a wall where there is no valve.

we received a call for emergency water restoration in Charlotte due to an accidental water line break from the refrigerator of a home. The customer advised us that one of their children were playing with the refrigerator door and must have knocked something over the back of the refrigerator severing the waterline the child noticed puddles of water coming from under the refrigerator but did not alert the parents but instead ran off into the room. It was only about an hour or an hour and a half time that passed before the parent found out. The customer advised us that he happened to walk down stairs after taking a nap and realize that there was water all over the place trying to figure out what to do he made his way out to the main shut off valve in the front of his home and turn the water off quickly. At that point he tried to figure out the cause and noticed the source of he water damage was coming the source was coming from behind the refrigerator. It was then that his daughter told him what happened earlier in the day and he as many would expect was not happy about this. after looking online and trying to solve the situation of water damage cleanup himself with a wet vac the customer contacted us at Property Restoration ink to take care of his restoration needs.