Blog

As a water mitigation company in Charlotte at property restoration Inc. we frequently deal with issues relating to leaking water heaters and filled water heaters that result in the need of water damage cleanup services in Charlotte and the surrounding area. This morning was no different we receive the call due to wet field water heater that suddenly burst sending water all over the place for a few hours while the home owner was not home. After returning home from running a few errands the homeowner open the door after seeing water coming from under the door as she approached it when she walked inside the house she heard the gush of running water and noticed everything on the first floor was completely soaked. The water damage that resulted can be seen on the carpet, walls, baseboards, and vinyl flooring throughout the first floor of the house.  The customer stated she walked around the house looking for the source of water so she could turn the water off while at the same time in complete and total shock due to the amount of water damage cleanup she was going to have to take care of. After realizing it was the water heater and not knowing a way to turn it off to stop the amount of water damage happening to the house she contacted property restoration Inc. for water damage clean up services and we promptly made it out to the customers house to take care of the water mitigation services.

We received a call for emergency water mitigation in Charlotte from a customer that was in the middle of a water damage situation due to a failed water heater at their home.

This afternoon we received a call for water damage cleanup in Charlotte from a customer that returned home to find a ton of water damage and see themselves in need of water mitigation services due to a water line break in their bathroom toilet. From our experience in water restoration when we look at a water line break usually there is a burst of rupture or a hole in the line somewhere. In this situation the water damage there wasn’t necessarily a hole in the waterline the water damage happened because the pipe broke away from the toilet which means that the water was just flowing from the original hose on to the floor for hours on end throughout the day creating the need for water damage cleanup once the customer arrived home. When we arrived to the customers home for water mitigation services it was not the typical type of water damage call where it would be difficult to stop the water from coming in luckily for this customers sake all it took was screwing the water line back into the toilet but due to the amount of time that water damage was happening in the water was flowing onto the floor there was a ton of water damage that need to be addressed and that’s why our expertise as water restoration technician Charlotte is the client needed In this case of water damage clean up.

As the water restoration company in Charlotte we deal with a lot of calls for water damage related to the same cause.  This morning we received a call for water damage cleanup from a customer that did not realize she left the tub running after going downstairs to take care of some business while on a conference call the customer stated that she noticed water dripping from the ceiling all of a sudden and the sheet rock Cave then in her living room.  Immediately after she realize the water damage was happening she ran upstairs in the middle of the court and turn the water off in the bathtub but the damage was already done the bathroom floor was completely saturated all the way into the bedroom and into some into some of the other rooms into the walls are worse off the water went downstairs to the walls which is on exterior wall causing water damage to the insulation inside of the wall as well as to the drywall and the living room ceilings and floors. Due to the amount of water damage she was dealing with she knew that she would have to call water mitigation company quickly to dry out the house because it was more than what she can handle. After looking on line for water restoration companies in Charlotte she came across our company at property restoration Inc. and called us to take care of her need of water damage cleanup when we arrived it was a total disaster but after a couple hours of doing the demo in placing the water mitigation equipment we were able to assure her that her house will be dry very soon.

We received a call this afternoon for water damage cleanup in Charlotte from a customer that was experiencing Water damage from areas that he did not understand. When he arrived home from work he stepped inside and realized his carpet was completely saturated and he looked around and seeing water stains throughout the living room and throughout the kitchen up the walls and immediately thought he must’ve left the water on causing water damage throughout parts of the house so he looked around and he could not find a single faucet that was left on he looked under the sink in the kitchen and in the bathroom and did not see leaks either so the source of the water damage was very very puzzling to him.  After looking around for a source water damage just got worse and he immediately realize he needed to contact someone for water restoration in Charlotte. He called us out to provide water mitigation services end of first thing we had to do was turn the water off at the cut off valve on the curb because of the way he explained the situation to us over the phone. In our year is it and is a water restoration company in Charlotte we understood that if you did not see the source of the water damage It is probably from the source such as a burst pipe that you cannot control by simply shutting off the water faucet.  Because of the way he explained the water damage was occurring our thought was completely right when we arrived we looked around and we listened and realized that the water was actually coming from inside of his award from the pipe that burst in the wall which is something that you cannot stop simply by turning off a faucet. Because of the location of the water leak in the pipe break we had to do a lot of demo to make sure there were no other areas In the walls with broken pipes after a few hours of providing the water mitigation services we got the drying equipment installed and made preparations for our next call for water mitigation services in Charlotte.

We received a call for emergency water restoration in Charlotte from a customer that was washing cloths when the hose burst causing water to spill onto floor for about 2 hours

this afternoon we received a extreme call for water mitigation in Charlotte.  The customer called us around 12 PM because they realize that water was coming into the house from the back the carpet was wet the living room was completely saturated the kitchen was wet the bedroom was wet the bathroom moves away but the source of the water could not be found after looking around the customer realize that they could not find any reason any location in which the water damage could be coming from the water valves were off under the sink there were no pipes that were leaking the water was turned off in the kitchen  there was no water running in the bathroom no matter how hard the customer look they didn’t understand why they were in the mist of a flood in in need of water restoration in emergency water damage cleanup services. After some time the customer thought to look in the backyard at their swimming pool which appeared to be empty as a looked at it currently the customer realize this must be the cause of the water all of the water that was inside of their outdoor swimming pool somehow ended up in the house when we arrived to provide the water restoration services one of the first things we did was have the extraction or through the bottom of the house because it was so much water everywhere then we went to investigate how did the water get from inside to pull into the house and after some time we noticed a crack that was big enough that it must’ve happened suddenly and made all the water rush out in a way that it was not noticeable but it did so in a short period of time causing any substantial amount of water damage to the customers home.

As a water mitigation company in Charlotte we deal with variety of issues that require water damage cleanup.  One of the major issues that caused the need for water restoration services arise from situations with in the bathroom this morning we received the phone call for water damage cleanup from a customer in Matthews that forgot they turn the tub on to take a bath. The customer stated that They turn the water on to fill up the bathtub and decided to cook breakfast for the kids so she went downstairs to cook breakfast and started a couple other chores with in the house and forgot that the water was on and the tub. After breakfast was over for the kids she took one of the children to daycare and made her way back home when she returned home after went running a few errands she noticed water coming from her front door and she was surprised after walking in she noticed that the carpet was water damaged along with the walls in the living room had water damage also. As she made her way in to the house she looked up and seen water coming from the ceiling in somebody drywall from the ceiling was caved in to the floor she ran upstairs and turn the bathwater off quickly after trying to clean up some of the water herself she realize this was an impossible task and looked online for water mitigation company in Charlotte and contacted us at property restoration Inc.

We received a call for water restoration at a home in Charlotte from a customer that returned home to find a water damage all of their home due to a broken pipe on the bathroom toilet. It resulted in the need for fast water damage clean up services.  When we arrived we noticed water was still coming in from the bathroom and causing additional water damage to the walls in other areas of the house luckily for the customer it was the downstairs bathroom that experience the break in the water supply line instead of the bathroom that was upstairs. One of the first things we had to do as we proceeded with the water mitigation process was turn off the valve at the toilet. When we first learned about medicating in cleaning up water damage we realize that it is common for a customer that contacts us for water restoration services tonight to the simple list part to minimize the damage by turning off the water valve to prevent additional water damage. After we finally turned off the valve we started with extracting a lot of the water that built up on the first floor of the house into the kitchen throughout the bathroom into one of the bedrooms and then also went to the living room we had to do a lot of demo by removing almost all of the floor in the first floor with a significant portion of drywall and baseboards that received water damage