Blog

  • Refrigerator Water Filter Floods Home

    As a water restoration company in Charlotte we frequently see I would share of the strangest and most awkward causes of water damage to a homeowners home. And some of these cases it is something that you would least likely expect to put you into a situation that would require the need for water mitigation services at your home but that is exactly what happened to one of our clients today. We received a call for emergency water mitigation services due to a malfunctioning appliance which is a typical cause for the need water damage cleanup. What made today’s call for water restoration services unique was not the malfunctioning appliance but it is the part of the appliance that malfunctioned that makes it unique for me. After returning from the call I did some research on water damage caused from refrigerator water filters and it is not unheard of but this is actually our first time as a water mitigation company in Charlotte responding to  a water damage call due to a failed water filter in a refrigerator.  The customer stated that he ordered some brand new aftermarket filters from Amazon.com and when he installed the filters it did not appear to be an issue however when he went downstairs later on in the evening to get something out of the fridge raider he realize the entire kitchen was saturated and the living room carpet was also wet and he did not know where it was coming from so while searching around for the cause of the water damage he realize the water was coming from inside of the refrigerator from the water filter area.

  • Fire Sprinkler Flood Charlotte Charlotte Condo

    This afternoon we received a call for water restoration and Charlie due to a type of situation and that is not that common and less there is a fire. The customer called us to explain that the fire sprinklers were going off inside of her condo because there was food burning on the stove the problem that came with that was the vast amount of water damage that was created in a need for water damage cleanup services because of the amount of time the sprinklers were going on flooding the apartment and putting it in a need for water restoration services as soon as possible.

  • Washing Machine Hose Break In Charlotte Home

    In water restoration in Charlotte at Property Restoration Inc. we understand that water damage can happen to the best of us at times we least expect it. Our lives are busy we have clothes to wash dishes to clean sinks to turn on and showers to run and so often somethings get put off until later but when attention is not paid to it accidents like water damage can happen. This morning we received a call from a customer in need of water mitigation services for the same exact reason he put off washing his cloths  until later on at night and because of this he did not notice the water damage that the washing machine caused until later on in the morning when he woke up. The customer stated that he frequently washes his clothes at night without any issues but unfortunately this night the hose for the washing machine gave way which caused the water to flow into his house starting in the laundry room undetected for hours until he woke up the following morning. This resulted in a tremendous amount of water damage causing the customer to have to look for a water restoration company in Charlotte to assist him with extracting a massive amount of water and when we arrived due to the massive amount of water and need for emergency water mitigation needed he had his work cut out for him but luckily we where able to take over the job and assist with the water damage cleanup process.

  • Hair Clogged Sink Floods Charlotte Home

    As a water restoration company in Charlotte we understand how a stopped up or clogged sink can cause an overflow leading to water damage. Over the years we have helped plenty of customers with water damage due to overflows and the cause of today’s overflow was no different but it is something that most husbands can relate to. Today’s call for water mitigation services was from a customer that woke up to a flooded bathroom

  • Charlotte Homeowner Returns From Church to Flooded House

    A customer contacted us for water damage cleanup at there Charlotte home after returning home from Church to find their house is disarray due to a break in the water line under the kitchen sink. As they walked to the door they noticed water coming from under the door and could not understand why. They walked in and found a complete disaster with water damage to the entire first level of the house. Like a lot of customers water restoration is not something they are aware of. Luckily the homeowner knew how to turn off the main shut off valve to prevent further water damage. After a few hours of trying to clean up the water damage their self they contacted a plumber who advised they contact a water mitigation company in Charlotte. When we arrived the customer was relieved and overwhelmed all in one. What made it more stressful was the fear of how where they going to pay for all of the water damaged materials, and belongings. We walked in to find their carpet completely soaked and portions of the vinyl on the kitchen and bathroom floor rolled up along with large areas of water damaged drywall, and baseboards.

  • Bath Overflow Floods Charlotte Condo

     Early this morning the customer contacted us for water restoration in Charlotte because they realize they left the bathtub running while it was stopped up which causes the water to run all over the place from the top floor to the bottom floor causing a major amount of water damage. The customer stated that the water may have been running for at least an hour to hour and a half before finding out what was going on the customer returned home from the store in the water was still going and she noticed that water was coming down the ceiling from the side of the wall. Immediately she rushed upstairs to turn off the bathwater and her and her husband went to work with attempts to do the water damage cleanup their self with towels in old clothes after about an hour trying they realize that it was a more water than you could imagine and water mitigation in their own home was not going to be a job that they can handle.  We arrived to provide the water mitigation services about an hour after customer called us once we walked in the first thing we did was move as much of the furniture out of the way as possible he proceed with the water extraction due to the vast amounts of water still lingering with in the home.

  • Water Heater Leak in Charlotte House

    As a water restoration company in Charlotte we deal with all types of water mitigation situations. One of the most frequent issues of water damage in a homeowners house would be a water heater leak on average at property restoration Inc. we deal with approximately to water damage claims caused by filled water heaters all week. This morning the customer called us because they woke up around 6 AM defined water all over  the bottom floor of their home.  At first the customer had no idea what was going on or where the water came from after looking around for about five minutes they realize the water was coming from under the wall from the garage area so they thought perhaps a water hose was left on or something and after some investigation the customer realize the water was still coming from the water heater and must have been flowing overnight. The customer looked online for water mitigation companies in Charlotte and gave us a call to provide water damage cleanup services. After we arrived the first thing we did was turn off the water from the curb event additional water from flowing into the customers home and then we moved around some of the furniture and extracted as much water as possible to make the drain a little bit more efficient when we moved forward with the second part of the water restoration process.

  • Dishwasher Floods Kitchen of East Charlotte Home

    We’ve said this a lot in the mitigation industry as a water restoration company in Charlotte one of the most prominent causes of water damage to our home would be from a failed appliance. This morning we received a call for water mitigation cleanup services from a customer that I woke up to a flooded kitchen and living room due to a failed appliance in her kitchen. when she walked downstairs this morning what was supposed to be dry was completely wet. Due to the overnight water damage the carpet was completely saturated and splashing everywhere with each step. To be expected the customer was overwhelmed as she walked around her house. the walls and the baseboards the walls were wet and she needed to contact a water mitigation company quickly.

  • Pipe Leak Floods South Charlotte Home

    With all of the recent rain people in the industry of water restoration in Charlotte have been very very busy cleaning up water damage businesses and homes for his clients. As one of the leading companies for water mitigation in Charlotte we completely agree at property restoration Inc. that the bad weather has contributed to a large portion of the water damage cleanup calls water mitigation companies are receiving in the area lately.  This afternoon we received a call for water damage cleanup from a customer whose home was flooding for something unrelated to the weather but typical for us in the water mitigation industry this customer was experiencing water damage due to a pipe burst inside of his wall. When we arrived the water was coming from underneath the baseboard and he had no idea why or where the exact location of the pipe that was leaking was located. As standard for any water restoration tech the first thing we did was get a general idea of the location of the pipe break and then we turned off the water from the main cut off valve to prevent additional water damage to the customers home. After removing the water damaged baseboard and drywall in the area where the majority of the water was coming from we noticed the cause of the water damage very quickly what seemed like a small hole in his pipe was actually a large hole in the pipe which caused water to leak inside of the wall and flow into the room for a few hours without interruption.  This is the reason there was a large amount of water damage due to the time the water was able to flow. After a few hours of going through the restoration process we were able to extract all the water and remove all of the water damage materials from the house so we could establish a proper training environment to make sure the house is 100% dry after our water damage cleanup procedures.

  • Contractor Broke Pipe Flooding Charlotte Home in Wilmore

    We received a call this afternoon for water mitigation in Charlotte from a customer in the Wilmore community with water damage due to a leaking pipe on their water heater. In our experience as a water restoration company in Charlotte most of our customers with water damage due to a leaking water heater noticed the pipe leading to the water heater or the tank itself are old and may need to be replaced. Ware and tare are a common cause for a failed water heater and a large reason for a visit from a local water restoration company to dry out any water damage that comes from it. Today’s customer may have a leaking pipe to water heater but the resulting water damage is not due to the age of the water heater or pipe but because of an accident caused by their contractor doing repairs on the house at the time. Somehow the contractor caused the water damage while cutting into a nearby wall while working on a few new editions to the home. A lot of homes in the neighborhood have been going through a lot of upgrades and improvements lately and during this process the upgrades had to stop to address the necessary services of water damage cleanup.