Blog

  • Shower Running Floods East Charlotte House

    We received the call today for emergency water restoration and Charlotte from a customer that returned home from church to find that the shower was running the entire time they were gone and the door was partially open which caused the shower to flood the house. The customer stated that when they walk through the door they realize that water was coming down the steps end there was a large amount of water damage to multiple areas of the house with water flowing down the ceiling and walls causing some of the drywall to buckle as well as the carpet to be completely saturated. The customer explained that as she was preparing to go to church this morning she took a quick shower and got out the shower to dry off unfortunately she must have forgotten to turn off the water while the door was partially opened. To make things worse to customer explained that the door being open typically would not have caused the need for water damage cleanup but after looking around to figure out the cause of everything and turn the water off she realize that her shower cap was blocking the drain causing the water in the shower to build up which resulted in the water overflowing out of the shower and the need for necessary water restoration services.

  • Water Heater in Attic Floods Charlotte Home

    we received the call from water restoration and Charlotte from a customer that was experiencing an issue of water damage due to a failed water heater in the worst possible locations the Attic. The customer stated that he was in his room looking at TV when all of a sudden he noticed water coming down from the ceiling in the hallway he walked over to see what was happening and realize there were numerous areas of the ceiling that appeared that it was going to collapse on itself as well as areas of the war with water damage that were crumbling where the water hit the drywall. at that point he contacted us for water damage cleanup services when we arrived the first thing we did was turn off the main water line to the house to stop the flow of the water damage and mitigate what possibly we could before we got everything started with the water damage cleanup.

  • Water Line Cut While Hanging Photos in Charlotte Home

    we received the call for emergency water restoration in Charlotte at a home off of Delta crossing that was in the middle of a situation of water damage due to an accidental puncture of a water line in the wall. The customer explained that they were in the middle of hanging photos on a wall when one of the nails went into a water line and started shooting water through the hole uncontrollably. The situation got even worse when the customer realized they did not know how or have a way to turn off the main water line because they were in a condo and did not know the location of the water shut-off valve. after looking online for a plumber the plumber recommended that they contact the water restoration company which they did and we arrived shortly after the plumber finished fixing the problem with the pipe. Once we started we extracted as much water as possible and went through with a little bit of demo because the situation was stopped and enough time that water did not affect the entire first floor but just a few contained areas mainly the living room hallway in some of the bathroom. After completing the demo and the beginning of the drying process we placed our fans and dehumidifiers to assist the building and trying the water damage further.

  • Water Heater Leak at Charlotte Home on Raintree

    we received the call for water restoration in Charlotte at a house on raintree that was in need of water restoration services due to a break in the pipe that connects to a water heater in the garage.the customer explained that when she returned home from work she noticed a trail of water going to the storm drain outside of her house as she drove into the driveway she noticed that the water was coming from the garage and once she went inside she realized that the water heater was shooting out water but water was also backing into the house flooding the kitchen as well. after initially panicking and not knowing what to do she looked online for water restoration companies in Charlotte and contacted us to come to her home to dry out the water damage and make whatever repairs that were necessary.after a few hours we were able to completely extract all of the water that flooded the kitchen area and finish the demolition process after that we were able to put up the dehumidifiers and fans to start with the drying process.

  • Washing Machine Leak Floods South Charlotte Home

    we received the call for water mitigation in Charlotte at a house in South in the South Charlotte area that was experiencing an issue with the washing machine that caused water damage to the laundry room only. This was a fortunate situation for the customer because they were able to quickly catch the leak and contain the water damage to the laundry room area which is more beneficial because the amount of water that was coming out of the hose at the time would have drastically been worse when it comes to the amount of water damage they would have had and more areas of the home would have been in need of water restoration services.

  • Water Line Break Floods Mint Hill Home on Driftwood CT.

    We received the call today for water damage cleanup at a house outside of Charlotte in Mint Hill on Driftwood Court. The customer explained that they noticed water coming into the kitchen from underneath the cabinet in the water was traveling through the living room and also into the laundry room creating a large area of water damage to the carpet to the vinyl flooring and also to the baseboards and walls throughout those areas of the house. at first to customer attempted to figure out the source of the water and extract as much water as possible to try to stop the situation but was not successful. After looking around to find the source of the water the customer realize that it was coming from inside of the wall behind the kitchen counter. at that time the customer look up Charlotte water restoration companies near him and contacted us to provide him with water restoration cleanup services. when we arrived one of the first things we did was we shut off the water at the main valve improperly located the source of the water damage and begin to open up the walls to figure out if it was possible for us to fix the area as well as proceed with drying out the property.

  • Water Hose in Garage Floods Charlotte Home on Drexel Ct

    We received a call for a water restoration and Charlotte at home on Drexel Court that was experiencing an issue of water damage due to an accidental situation caused by a water hose being left running while in the garage of a home. The customer stated that they were watering their lawn and forgot to turn the water hose off wow it was inside of the garage after going back into the home the water continue to run into the garage causing water damage due to water to go into the home underneath the the flooring and the walls. After noticing water streaming through the kitchen floor towards the living room the customer frantically tried to figure out where the water was coming from and could not pinpoint the location because it appeared to be coming from under the walls and he thought it was a broken pipe or something like that it was not until a few minutes of searching that he realized the water hose was still on while in the garage and that this caused a major amount of water damage and they will now be in need of water restoration company to come clean up all of the water for them.

  • Dishwasher Leak Floods Charlotte Home on Harrison St.

    We received a call this afternoon for water damage cleanup in Charlotte at a home on Harrison Street. The customer advised us that for some unknown reason he found water shooting out from underneath his dishwasher flooding the kitchen and the living room of his home before he was able to stop the water damage from happening. after discovering the water damage he promptly turned off the shut off valve underneath his sink to slow down the flow of the water which was successful at the time then he got as many towels as he could and try to extract as much water as possible with his wet dry vac. after trying his best to resolve as much of the water is possible he contacted us for water restoration in Charlotte and we promptly made our way to the home to provide our water mitigation services.

  • Water Line in Wall Breaks at Charlotte Home on Idlebrook Rd.

    we received the call for water restoration in Charlotte at home on idol Brook road that was experiencing water damage due to a break in the water line inside of a hallway wall that is adjacent to a bathroom. The customer first noticed the carpet was wet in the hallway but did not know why and then they realize water was leaking downstairs from the same area in water was puddling in the bathroom also near that wall. this resulted in a large amount of water damage with ceiling tiles caving in in carpet being saturated along with the rhino in the bathroom buckling due to the water damage.

  • Water Heater Leak at Charlotte Home on Valleydale

    We received a call today for a water restoration in Charlotte at a house on valleydale drive that was experiencing water damage due to a leak in the inlet pipe connecting to the water heater. The customer explained to us that sometime during the afternoon while they were looking at the news they noticed a sound coming from the pantry where the water heater is located and they look down and seeing a ton of water on the floor that was continuously rushing out. This resulted in a lot of water damage to the house.