Blog

Depending on the severity of the water leak there are some signs that point to an emergency water mitigation issue with low pressure on the city side or water mitigation on the home owners side depending on where the pipe break occurs. We received a call this morning for water restoration in Charlotte due to a pipe burst outside of the customers home. The customer woke up this morning to water coming into the home from outside and noticed water damage effecting the walls in the front and side of the home along with water damaged floors that where completely saturated from the water slowly rushing in. For the past week they have had issues with low water pressure which is the reason we had to provide water damage cleanup services for them due to a water main break in their front yard. The need for water mitigation services could have been completely avoided but they were unaware there was an issue with the water main.

We received a call this morning for water damage cleanup in Charlotte from a homeowner on Commonwealth Ave that experienced water damage from a sink overflow. While getting ready for work the last thing he does every morning is brush his teeth in the bathroom unfortunately today it resulted in a major leak with water damage on both floors. The customer was in a rush and late for work and during the process forgot to turn off the water which brings about the need to emergency water mitigation services. Shortly after 10 am he though about it and had a relative stop by to check on the house and she noticed water leaking from the ceiling and down the walls. They quickly searched online for Charlotte water damage cleanup company and contacted us. There was an extensive amount of water damage through out the house with water damage to the drywall a completely saturated carpet in the living room and the vinyl on the kitchen floor appeared to be peeling. He typically leaves for work at 6:30 am which means the water was on for at least 3 hours without stopping. As we got started with water restoration we had a large amount of water extraction and removal to complete before we can proceed with the drying portion of the water mitigation process.

As a water restoration company in Charlotte we frequently see some of the same things that cause the need for water damage cleanup. In the field of water mitigation, the causes of a flood or leak are pretty much the same. Thou water leaks and flood can happen anytime such as it a pipe break on the most part water damage is mostly discovered when returning from somewhere or when customer wake up or enter a room they have not been in for some time. With this is mind it is no shock to us that this is the 2^nd Sunday this month that a customer contacts us because they discovered water damage after returning home from church. We received a call about 3pm this afternoon because the client came home to find a flooded living room, kitchen, and hallway due to a burst pipe in the wall of the laundry room. The pipe break was near the washing machine water line broken not far from the valve. After arriving the water was still coming out of the wall and we had to turn off the water from the street before we could move forward with the process of water damage cleanup

This morning we received a call for water mitigation in Charlotte from a home on Wesley Heights way near downtown Charlotte. Most of the homes in the neighborhood where built in the 1920’s and 1930’s which means some of the plumbing is older in the houses in the community which makes some of the houses susceptible to water damage. This is actually the 2^nd home on the street we serviced for water damage cleanup this year. The homeowner was in the process of making major upgrades and as he was installing a new toilet in the bathroom the pipe broke on the shut off valve shortly after working on it. The homeowner wanted to keep as much of the original structure and features of the home as possible but did not think about the risk older plumbing can have which it comes to water restoration. The exact reason some pipes break or burst can vary with each situation but in this can when the toilet was removed and installed disturbing the old pipe resulted in a small break in the pipe that led to a large water leak while they were not hope causing a large amount of water damage

We received a call for water restoration in Matthews, NC a suburb of Charlotte, NC this morning for one of the most preventable causes of water damage a leaky toilet. Although preventable, our busy lives can sometimes cause us as humans to push the seemingly small tasks off until we are forced to deal with them. It is not uncommon for water mitigation companies to provide services to customers experiencing water damage due to a leaky toilet that broke and overflowed while the homeowner is at work. At Property Restoration Inc when we actually have a water damage cleanup call of this nature at least once a month. Sabrina called us after returning home from a 12 hour shift and at least 8 hrs. of flooding. There was an overwhelming amount of water in the upstairs carpet and leaking through the first-floor ceiling. As most can expect water damage to your home is a very stressful situation. After arriving we had to help ease her mind and immediately started the water extraction and water drying process. We returned to her home after 4 days of drying to start the demo process There was wall to wall water damage but as usual Sabrina was very happy with the complete restoration of her home.

This afternoon we received a call for water restoration in Charlotte for a customer that realized she forgot to turn off the tub when she was on her way to work. This resulted in a massive amount of water damage because the tub was running for about 5 hours before she thought about it this morning. She turned on the tub to bathe before going to work but ran out before doing so because she was running late. While busy at work it didn’t cross her mind until around 12:30 during lunch when she remember and rushed home. After walking into the house, she found water running out the front door and a home in desperate need of water mitigation services. The living room, kitchen, and dining room ceiling was caved in. There was water damage to the floors and walls and much more. She quickly turned the water off and contacted us to handle the water restoration and extract the water and dry the house out.

We received a call for water damage cleanup in Charlotte from a landlord with a home in the University area of Charlotte. The homeowner Donna stated that her tenant accidentally left her kitchen faucet running while she ran upstairs. She sat down on her bed for what felt like 10 minutes before falling asleep while the water was still running. The tenant woke up after an hour to a flooded kitchen and Living room. She contacted the landlord and quickly looked for water restoration companies in Charlotte and called us at Property Restoration Inc. Luckily for the customer we were able to respond in 15 minutes exactly because we were wrapping up another water mitigation in in Charlotte at a home right around the corner. Once we arrived we started the water drying process.

Water damage can be worst depending on the location of the source and with current standards of new home construction some things such as convenience are not well thought out and increase the need for a water restoration company to clean up instances of water damage in your home. Today’s call for water mitigation in Charlotte was a prime example of how the design of your home increases the chances and amount of water damage that happens when a leak occurs. While washing cloths the clamp on the drain hose became loose and drained all cycles of water onto the floor creating a large amount of water damage in the laundry room with saturated baseboards, drywall, and flooring. The water damage in the laundry room was somewhat to be expected in this type of situation but there was also water damage in the bathroom because of the location of the laundry room and how the water leaked everywhere due to the loose hose. The laundry room was on the second floor directly above the bathroom. It was made that way as a convenient design for homeowners. This is a good idea if washing machines never fail and leak water throughout your home. Because washing machine hoses can break and appliances fail from time to time due to the location of the laundry room and the risk of water damage it’s location was not a good idea and made today’s water restoration job more difficult.

We received a call for water restoration in Charlotte in the Dilworth neighborhood this morning for one of the most preventable causes of water damage a tub overflow. Thou preventable in our busy lives it is not uncommon for water mitigation companies to provide services to customers experiencing water damage due to a sink or tub overflow. At Property Restoration Inc we actually have a water damage cleanup call of this nature at least once a week. For today’s customer apparently, she forgot the water in the tub was on while running errands this morning. After about 2 hours of flooding her home she returned to find an overwhelming amount of water in the upstairs carpet and leaking thru the first-floor ceiling. As most can expect water damage to your home is a very stressful situation. After arriving we had to help ease her mind from the stress of it all and embarrassment because she forgot to turn the water off. Along with getting to work with the water mitigation we advised the customer not to worry because this is something we have done by mistake at our own homes and we are one of the best water mitigation companies in Charlotte.